Associate Director, Solution Design Expert (Advanced Therapies)

Salary Range:

€52,400.00 - €97,400.00

Job Description Summary

#LI-Onsite
Location : Barcelona, Spain

This role is based in Barcelona, Spain. Novartis is unable to offer relocation support: please only apply if accessible.

Imagine shaping the digital backbone behind life-changing cell and gene therapies. As an Associate Director, Solution Design Expert (Advanced Therapies), you will transform complex business needs into innovative Salesforce-based solutions that support CellChain™, Novartis' platform for managing the end-to-end journey of personalized therapies. Working with global stakeholders, you will lead solution design initiatives that are secure, scalable, compliant, and patient-focused, helping deliver breakthrough treatments to patients around the world.

Job Description

Key Responsibilities

• Lead end-to-end solution design for Salesforce-based capabilities supporting advanced therapy business processes.

• Translate business requirements into scalable, compliant, and fit-for-purpose technology solutions.

• Drive scoping assessments and feasibility evaluations to shape project direction and delivery outcomes.

• Partner with global stakeholders to gather requirements and align solutions with business priorities.

• Ensure designs deliver exceptional user experiences while adhering to enterprise architecture standards.

• Champion security, compliance, and quality standards throughout solution design and deployment activities.

• Collaborate with project, operations, and development teams to plan, review, and support deployments.

Essential Requirements

• Extensive experience designing and delivering technology solutions for global, large-scale business initiatives.

• Strong expertise in Salesforce development, configuration, integrations, and enterprise platform capabilities.

• Proven ability to navigate complexity, adapt to change, and drive successful outcomes.

• Experience with Salesforce Service Cloud and Experience Cloud in enterprise environments.

• Excellent communication, stakeholder management, presentation, and relationship-building skills.

• Bachelor's degree in a business, technology, or related discipline, with fluent English proficiency.

Desirable Requirements

• Salesforce Certified Platform App Builder certification.

• Experience supporting healthcare, life sciences, or Salesforce Health Cloud solutions.

Benefits & Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen.

Expected Annual Base Salary Range for role: 52,400.00 - 97,400.00 EUR

The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

Read our brochure to learn more about our global total rewards offering:

Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Commitment to Diversity & Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Analytical Thinking, Business Acumen, Business Value Creation, Financial Modeling, Requirements Analysis, Requirements Gathering, Stakeholder Management