Associate Director - Business Operations
Gorilla Technology · Bangkok, Thailand ·
- Category
- Operations
- Experience
- 10+ years
analyticscloudgorillaperformance-managementprocess-improvementstakeholder-managementstrategic-planning
Position Summary
We are seeking an experienced Associate Director – Business Operations to support the overall operational performance and business execution of regional data center projects. This role will act as a key business partner to executive leadership, ensuring cross-functional alignment, operational governance, and timely execution of strategic initiatives.
The successful candidate will oversee business operations, executive reporting, performance management, process improvement, and cross-functional coordination across Finance, PMO, Technology, Procurement, HR, Legal, and other business functions to support the company's rapid growth.
Key Responsibilities
Business Operations & Performance Management
- Support executive leadership in managing day-to-day business operations across regional data center projects.
- Monitor business performance, operational KPIs, and strategic initiatives.
- Drive operational excellence and continuous process improvement across business functions.
- Ensure business priorities are executed effectively and aligned with organizational objectives.
Strategic Planning & Business Execution
- Coordinate strategic initiatives and cross-functional business projects.
- Support annual business planning, operational reviews, and performance tracking.
- Follow up on executive action items and ensure timely completion across departments.
- Identify operational challenges and recommend practical business solutions.
Executive Reporting & Business Analytics
- Develop executive dashboards and management reports.
- Prepare business performance updates, KPI reports, and operational reviews for senior leadership.
- Analyze operational trends and provide business insights to support decision-making.
- Coordinate monthly and quarterly business review meetings.
Cross-functional Coordination
- Work closely with PMO, Technology, Finance, Procurement, HR, Legal, Compliance, and Operations teams.
- Coordinate cross-functional initiatives to ensure project alignment and operational efficiency.
- Facilitate communication between business functions and executive leadership.
- Support organizational readiness for new projects and business expansion.
Governance & Operational Excellence
- Support the development and implementation of business governance frameworks.
- Monitor operational risks, compliance issues, and process adherence.
- Recommend operational improvements to enhance efficiency and collaboration.
- Drive standardization of business processes across regional operations.
Requirements
Qualifications
- Bachelor's degree in Business Administration, Engineering, Finance, Project Management, or a related field.
- 10–15 years of experience in Business Operations, Strategy, PMO, Project Management, Consulting, or Operations Management.
- Strong business acumen with experience supporting executive leadership.
- Experience managing cross-functional initiatives and regional operations.
- Strong analytical, problem-solving, and organizational skills.
- Excellent stakeholder management and communication skills.
- Experience preparing executive presentations and management reports.
- Fluent English communication skills.
- Willingness to travel across regional project locations when required.
Preferred Industry Background
- Data Center & Co-location
- Digital Infrastructure
- Engineering & Construction
- Technology & Telecommunications
- Cloud Infrastructure
- Mission-Critical Facilities
- Large-Scale Infrastructure Development
Benefits
Join Gorilla Technology – Intelligence, Not Just for Humans
Global Career Growth & Diverse Team
Join a diverse, multicultural team that embraces global mindsets and offers exciting international career opportunities to continuously broaden your professional horizons.
High-Impact Global Projects
Don't just follow industry standards. Set them. Tackle complex, real-world challenges through cutting-edge projects that leave a lasting, tangible footprint on global technology.
Competitive Package & Celebrations
Enjoy a premium compensation package because we know that top talent deserves far more than just bananas. Plus, celebrate our wins together during regular, legendary gatherings.
Flexible Schedule & Generous PTO
Swing at your own pace with a flexible work schedule and generous paid time off designed to support your well-being, keeping you recharged and balanced.
Flat & Open Culture
We break down hierarchies with a flat corporate culture, giving you a direct line to pitch bold ideas and collaborate closely with leadership every day.
Modern Workspace in a Prime Location
Work from a state-of-the-art office located in one of Bangkok's prime destinations, custom-built to inspire daily creativity, seamless collaboration, and peak performance.