Associate Business Analyst

Key Duties & Responsibilities

• Elicit, analyse, and document business, functional, and non-functional requirements using industry-standard techniques.
  

• Translate complex business needs into clear, actionable specifications, user stories, and acceptance criteria.
  

• Plan and facilitate workshops, interviews, and stakeholder meetings to gather requirements and validate solutions.
  

• Analyse current-state and future-state business processes, identifying gaps and recommending process improvements.
  

• Collaborate with technical and delivery teams to support solution design, system implementation, and change initiatives.
  

• Support system testing, user acceptance testing (UAT), and validation activities to ensure solutions meet business needs.
  

• Maintain end-to-end requirement traceability and ensure accurate, up-to-date project documentation.
  

• Assist with project planning, status reporting, risk identification, and delivery tracking.
  

• Ensure delivered solutions align with business objectives, regulatory requirements, and organisational strategy.
  

Required Skills & Experience

• 1–2 years of experience as a Business Analyst or in a similar analytical role.
  

• Strong industry understanding for implementing CRM, ERP, HRMS will be required.
  

• Solid knowledge of the Software Development Life Cycle (SDLC) and project delivery frameworks (Agile, Waterfall, or Hybrid).
  

• Excellent analytical, problem-solving, and critical-thinking skills.
  

• Strong written and verbal communication skills with the ability to engage stakeholders at all organisational levels.
  

• Ability to work collaboratively in cross-functional teams and manage multiple priorities effectively.