Associate Account Manager

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

Job Summary

As an Associate Account Manager (AAM), You will support our customers in securing their cloud and on-premise environments, as well as their global workforce. Driven by the desire to solve their most

critical cybersecurity challenges, You’ll work closely with Account Managers to guide clients toward the right solutions for every stage of threat prevention, detection, and response.

Your Impact

• Collaborate with Account Managers on new customer acquisition and the expansion of existing Palo Alto Networks customers
• Own pipeline generation activities, including customer analysis, prospecting, cold calling, outreach via email and LinkedIn, as well as organizing and participating in events
• Follow up on pre-qualified leads with the sales team to ensure they are processed timely and lead to pipeline creation
• Document all activities and customer interactions
• Support complex sales cycles in coordination with external partners and internal teams to deliver optimal customer outcomes
• Develop a strong understanding of the full Palo Alto Networks solution portfolio and the competitive landscape to effectively position offerings to customers
• Identify client needs, provide guidance and information around our products and services with the goal of increasing customer satisfaction
• Monitor industry news and trends, assessing their impact on Palo Alto Networks products and services
• Build long-term relationships with clients, partners, and internal stakeholders
• Be a high-energy individual with a strong desire to achieve top results with a dependable, positive "can-do" attitude over the phone and in person
• Consistently meet or exceed metrics set by leaders and managers
• Travel as necessary within the assigned territory

Qualifications

Your Experience

• Previous work experience in sales or business development
• Hands-on experience with multiple sales techniques (including cold calls)
• Basic knowledge of cloud or SaaS-based environments
• Ability to understand technical concepts and to articulate clearly to all levels of technical aptitude
• Enthusiasm for technology
• Ability to adapt quickly to a fast-paced environment
• Self-driven, proactive, with a hunter mentality
• Ability to deliver engaging presentations
• Excellent communication and negotiation skills in German and English (verbal and written)
• Willingness to travel

The Team

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.