Assistant Service Manager
QUANTUM AUTOMATION PTE LTD · Singapore ·
- Work mode
- Remote
- Employment
- Contract
- Category
- Management
- Experience
- 5+ years
We offer attractive benefits such as 5 days week, Flexible Work Arrangement, AWS, Variable Bonus etc. to successful candidate.
Job Description:
- Responsible for maintenance and add-on related activities, including meetings, coordination, and supervision works.
- Plan the maintenance schedule and ensure that work schedules are executed planned.
- Review and check the service reports and ensure the information is accurate the purposes of quotation submission, invoicing for completed works, following up on rectification works if required.
- Assign tasks to the team when there are breakdown calls from clients.
- Monitor and follow up on the procurement of parts.
- Ensure sub-contractor workers follow proper work processes.
- Perform price negotiation to meet the budget.
- Ensure spare parts and equipment are always maintained at the minimum inventory level.
- Provide supervision to Engineers and Technicians for day-to-day work activities.
- Follow up on payments from customers.
- Forecast future manpower needs to ensure sufficient manpower for assigned tasks.
- Coordinate with project teams for project handover.
- Arrange and conduct training for staff.
- Perform other duties as assigned.
Job Requirements:
1. Diploma / Degree in Engineering.
2. At least 5 years of work experience in the related field.
3. Experience in one or more of the following fields will be an added advantage:
· Building Management System
· Security, Access Control, CCTV System
· Fire Alarm System
4. Good management Skills.
5. Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.
What we offer:
- Flexible Work Arrangement (Work from Home / Flexible Working Hours)
- 5 days week
- Medical benefits
- Annual Wages Supplement
- Performance Bonus
- Insurance
- Company transport provided at Admiralty and Sengkang MRT