Assistant Program Manager

The Assistant Program Manager helps implement individualized service plans, supports staff through coaching and guidance, and promotes meaningful community engagement for the individuals we serve. This position is ideal for someone who is passionate about making a difference and ready to grow into a leadership role in human services.

• Provide direct support and personal care assistance to individuals in a residential setting, including activities of daily living

• Implement individualized program plans, person-centered supports, and healthcare services as trained

• Promote independence, choice, skill-building, and participation in home and community activities

• Assist with recreation, engagement opportunities, appointments, transportation, and community outings

• Administer medications and monitor health needs in accordance with medical orders and agency policy

• Maintain accurate documentation related to services, health supports, incidents, and program activities

• Support daily household operations, including meal preparation, cleaning, routines, and maintaining a safe home environment

• Serve as an on-shift leader by modeling professional, person-centered care and supporting staff performance

• Provide coaching, training, and orientation for new or assigned staff members

• Assist with staffing coordination and scheduling needs to ensure continuity of care

• Ensure compliance with Minnesota DHS 245D regulations and organizational quality standards

• Communicate effectively with individuals served, team members, supervisors, families, guardians, and external providers

• Promote safety, confidentiality, and a positive living environment for individuals and staff

• Minimum of two (2) years of experience supporting vulnerable populations in a residential or human services setting

• Must be at least 18 years of age

• Ability to meet all state, county, licensing, and contractual requirements for the position

• Must successfully pass a Minnesota Department of Human Services (DHS) background study

• Valid Minnesota Driver’s License with an acceptable driving record

• Current CPR and First Aid Certification (or ability to obtain upon hire)

• Strong communication, problem-solving, and teamwork skills

• Ability to provide leadership, coaching, and support to direct care staff during assigned shifts

• Ability to complete required documentation accurately and on time using electronic systems

• Willingness to complete required training, including medication administration

• Ability to maintain confidentiality and follow HIPAA and organizational privacy standards

• Physical ability to assist individuals with mobility, personal care, and daily activities as needed