Assistant Manager

Assistant Manager Job Description -

Requirements :

• Minimum 2+ years high volume restaurant management experience.
• Positive attitude towards growth in coworkers and oneself.
• Trending consistency in time and attendance.
• Awareness and an aptitude towards conflict resolution and mediation with upset guests.
• Strong leadership and people skills needed to manage guests and staff interactions.
• Experience with every aspect of FOH service from food running to bar management, kitchen experience preferred.
• Strong time management and organizational skills.
• Inventory management experience.
• Scheduling experience.
• Training for or previous experience with closing duties and closing up a restaurant.
• Experience with executing operational changes.
• Understanding and certification required for PLCB and serve safe compliance.
• Familiar with table touching and obtaining guest feedback.
• Strong Microsoft office suite skills.
• Experience with reporting from POS systems.
• Understanding of vendor relations.
• Able to foster growth with employees and help cultivate their ongoing education.

Job Duties (not limited to but including) :

• Assisting in all aspects of floor operations and sales, running drinks and food, helping maintain a properly stocked floor, and aiding with menu related questions from co-workers.
• Training new hires and helping them integrate into Gaucho’s daily operations. Following standard procedures relating to POS usage, health and safety violations, guest interaction and sales tactics.
• Keeping a trained eye out for discontent guests or operational mishaps and hazards, observing overall execution of service in the building.
• Execute comps, voids or discounts for staff and customers to ensure a positive guest experience.
• Table touch and provide a positive interaction with guests, while procuring feedback and perspective from customers that can be used for further growth in our guest’s experiences.
• Maintaining and placing inventory orders for FOH pars and bar inventory.
• Updating online menus and physical print menus for the building based off changes received while following the templated guidelines.
• Maintaining communication with management via EON reporting as well as consistently providing reporting, not limited to but including product mix reports, labor reports, sales reports and CVD reports.
• Counting down bar drawers, receiving servers closing cash due and putting together EON numbers as well as the deposits, paperwork and tips for pooling.
• Verifying completion of EON checklists for FOH staff in the building.
• Finalizing any closing duties required for the building and locking up.
• Personally striving to maintain a positive work environment and ongoing growth for the employees surrounding you.