Assistant Manager - Corporate-Ops-LC_LG Issuance

Job Purposes

The incumbent will be responsible for LC, Guarantees, Amendments, Cancellations, Closures, Claims and Other Miscellaneous activities as per Bank’s internal policies, SOP’s as well as ICC guidelines and authorising the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments

Key Result Areas

• All processing should be as per SOP/OPM’s and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
• Perform sanction checking of relevant parties in documents
• Handle Commodity Trade Operations documents
• Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages
• Ad-hoc tasks given by the Team Head
• Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
• No revenue leakage due to miss out in charges collection
• No outstanding reconciliation entries pending in Nostro or Internal accounts.

Problem Solving

• Managing customers’ expectations, Ideation and working on automation projects
• Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues
• Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
• Audit observations if any, must be closed in an effective and timely manner.

• Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.
• Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims.
• Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
• Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.

Knowledge, Skills and Experience

• Bachelor's Degree
  At least 9-12 years of relevant working experiences in Trade Operations
  CDCS/CITF/CTFP certified
  Expert level knowledge in Understanding of Letter of Guarantee and Letter of Credit
  Expert level knowledge of accounting entries and UATs.
  Understanding of amortization principles

• Provide advice and consultation to commercial customers related to Trade Finance transactions (Import, Export, Guarantee).

• Provide advice and consultation to Product Development Team with respect to Trade Finance activities in accordance with International Practices and ICC Publications/OPM/APPM/Local Rules and Regulations.

• Ensure all procedures that are developed comply with Bank Policy and Guidelines.

• Review customer complaints and take immediate action to satisfy them.

• Ensure MBOs achieved on time.

• Exercise due diligence in checking shipping documents drawn under Letters of Credit.

• Ensure prompt processing and checking of transactions for FTC products

• Graduate with thorough and in depth understanding of Trade Finance products and functions.

• Preferably CDCS

• Thorough understanding of Swift, Trade Finance and Financial Operating Systems.

• General Banking knowledge.

• A Minimum of 4-5 years' experience in General Banking and Trade Finance.

• Good Communications and interpersonal skills.