Assistant General Manager
Restore Hyper Wellness - RHWM006 · Atlanta, GA, US ·
- Employment
- Full time
- Category
- Management
- Experience
- 1+ years
Benefits:
- Bonus based on performance
- Employee discounts
- Free food & snacks
- Paid time off
- Training & development
- Wellness resources
- Company parties
- Opportunity for advancement
*Primary Location: Vinings, GA. Must also be willing to travel to Woodstock, GA location for back up coverage when needed.
Assistant Store Manager
Assistant Store Manager
Restore Hyper Wellness
Restore Vinings is seeking a full-time Assistant Store Manager with strong leadership skills and a knack for business development and sales. If you thrive in an entrepreneurial environment and have a background in the health and wellness or retail landscape, we want to meet you.
As an Assistant Store Manager, you’ll play an integral role in cultivating and maintaining the Restore culture. You’ll have the opportunity to build your own team, train and coach them to be successful wellness professionals, and become part of the health and wellness community. This is your chance to join Restore on a mission to help people feel better so they can do more of what they love.
Key Roles of a Restore Assistant Store Manager
People Management
- Lead performance management activities with each staff member, including setting goals, ongoing coaching, career development and performance reviews.
- Act as assistant manager while working alongside the Regional Manager for a training period of three months.
- Ensure 100% completion of all required ongoing training (monthly and annually) per Restore compliance standards.
- Lead and influence staff through motivation, leveraging individual strengths to ensure maximum productivity and aligning the team on goals and expectations.
- Enforce store policies, procedures and productivity standards.
- Monitor and formally document staff performance/behavior with the support of the HR Department.
- Create and oversee employee schedules to maximize usage and efficiency while ensuring adequate coverage during peak hours and special events.
- Tracking to ensure staff commissions, bonuses and tips are accounted for accurately.
- Conduct regular staff meetings to communicate promotions, goals, trends and other relevant information.
Operations Management
- Maintain a safe, clean and secure environment for all guests and staff.
- Continuously improve operational execution through attention to detail and adherence to operating and safety standards.
- Communicate any equipment maintenance or construction needs to leadership and help oversee repairs.
- Accept guidance and collaborate with your leadership to ensure optimal store performance and staff development.
- Ensure an exceptional store experience that engages and retains customers.
- Be flexible with your schedule - you’ll work hours based on business needs and store operating hours. This will include some weekends and holidays.
- Make timely and effective decisions regarding customer service issues.
- Daily reporting of appointments, revenue and inbound/outbound calls.
- Report all safety and medical incidents through formal in-store communication and to the corporate team.
Sales & Marketing
- Drive store sales through membership, packages and retail opportunities while adhering to sales success metrics.
- Maintain a strong local presence through partnerships with community and business organizations.
- Participate in local events and wellness initiatives and establish partnerships with fitness and wellness enthusiasts to generate interest in Restore’s services.
- Lead store team in service and product knowledge and motivate them to meet and exceed sales goals.
- Manage the proven sales process and work to exceed all sales while maintaining budgetary targets.
- Support local grassroots marketing and prospecting initiatives. Solicit, coordinate and participate in community events.
- Strive for daily, weekly and monthly goals across all services and ensure clear expectations for staff and the success of overall store performance.
- Maintain and track active marketing efforts through events, B2B, word-of-mouth and social media platforms.
- Manage or delegate social media channels for the store to create compelling posts and communicate with guests and leads.
- Ensure all lead generation platforms are managed effectively and all marketing campaigns are followed.
- Create and maintain a highly engaged group of ambassadors and influencers that promote the store and brand.
Company Culture
- Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle.
- Help lead and organize staff outings, professional development and member workshops that build on and enhance Restore’s mission, vision and values.
Qualities You Need to Succeed as an ASM
- You’ve obtained an undergraduate degree or higher.
- You love the sales process and have a proven track record of B2B sales.
- You have at least 1-2 years of management experience.
- You’re passionate about fitness, athletic achievement and general health and wellness.
- Your verbal and written communication skills are on point.
- You enjoy working in close communication with the Regional Manager.
- You’re a numbers person and can deliver action plans based on key metrics.
- You’re tech-savvy.
- You embrace a leadership role and are also adaptable to change and a strong team player.
- You’re driven to meet monthly, quarterly and annual financial goals for yourself and your team.
- You get joy and fulfillment from helping people feel better and live healthier lifestyles.
- You place importance on ethics and integrity and exhibit this every day.
Benefits of Joining Restore
- A competitive total compensation comprised of fair base rate + bonus + commission.
- Bonus structure based on achieving clearly defined metrics after training is completed.
- Complimentary and discounted access to Restore’s innovative wellness services
- Paid time off
- Complementary or discounted wellness services from day 1
- Retention Perks at 6 months of employment
- The knowledge that you’re making a positive impact on people’s lives every day
Now, a Little About Us
Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. We are a women-led, locally owned small business.
Promotion to General Manager
The ASM position is intended to prepare the candidate for advancing to the General Manager position. The decision to move the Manager In Training to the position of General Manager will be determined by the store owner and Regional Manager. The store owner will base the decision on metrics and goals being achieved.
Equal Employment Opportunity
We recruit and reward employees based on capability and performance — regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. Everyone at Restore Hyper Wellness is free to respond to local needs to create a culturally sensitive workplace for everyone. In doing so, we want every Restore Hyper Wellness employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.