Assistant Financial Controller (7 month Fixed Term Contract)

The Assistant Financial Controller is responsible for overseeing outsourced (BPO) accounts receivable and accounts payable operations performed by WNS, ensuring accurate, timely, and compliant transaction processing. This role serves as the key interface between the business and WNS driving service performance, enforcing strong internal controls, and ensuring compliance with company policies, including Delegation of Authority (DOA) requirements.

Key Responsibilities

BPO Oversight & Service Delivery

• Act as the primary point of contact for the BPO provider for AR and AP activities
• Monitor performance against SLAs/KPIs and ensure timely issue escalation and resolution
• Ensure the BPO team operates within defined governance frameworks, including adherence to approval workflows and DOA requirements

• Oversee invoicing, cash application, collections, invoice processing, and payment execution performed by WNS
• Monitor aged receivables/payables, drive collections, and address backlogs or delays
• Support resolution of customer disputes and vendor escalations
• Partner with Sales and Group Credit Manager on credit risk, credit limits, and credit holds

• Ensure integrity and reconciliation of AR/AP subledger to the GL and compliance with PO matching and approval processes
• Oversee invoice processing, coding, and payment execution performed by WNS

• Oversee month end activities performed by WNS and support timely and accurate month-end close

• Support internal and external audits
• Review and maintain SOPs to ensure controls (including DOA) are embedded in all processes
• Act as liaison between internal stakeholders and WNS and manage escalated customer and vendor relationships

• 5+ years of experience in AR/AP or accounting operations
• Strong knowledge of AR/AP processes, controls, and reconciliations
• Strong communication, time management, and problem-solving skills
• Experience managing outsourced/shared services or BPO relationships preferred
• Experience with ERP systems (e.g., D365, SAP, Oracle, AX)