Assistant Consumer Insight Manager | SQL, Tableau, CRM Analytics
King Deux Search & Consulting · Hong Kong, Hong Kong SAR, Hong Kong ·
- Category
- Management
- Experience
- 5+ years
King Deux Search & Consulting · Hong Kong, Hong Kong SAR, Hong Kong ·
King Deux Search & Consulting is a specialized executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.
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Assistant Consumer Insight Manager | SQL, Tableau, CRM Analytics
We are currently representing a prominent retail corporation headquartered in Hong Kong, with a significant presence in both Hong Kong and China. Specializing in the development and management of large-scale member ecosystem and loyalty programs, they are seeking a dynamic and experienced individual to join their CRM team. In this role, you will be responsible for the development and implementation of a comprehensive business intelligence and analytics strategy. This strategy will play a crucial role in supporting the company's business performance, objectives, and driving data-driven decision-making processes.
Responsibilities
Create and implement a comprehensive strategy for business intelligence and analytics, supporting business performance and objectives while promoting data-driven decision-making processes.
Collaborate with multiple departments to identify KPIs and data requirements for tracking and reporting purposes.
Oversee the development of data models, dashboards, and reports that effectively visualize and communicate intricate data insights to stakeholders across the organization.
Conduct thorough analyses of business performance, including customer behaviour, tenant sales, and marketing effectiveness, to identify growth opportunities and areas for improvement.
Present findings, reports, and recommendations to senior management and stakeholders, effectively conveying complex data concepts clearly and concisely.
Apply advanced statistical techniques and predictive modeling to uncover patterns, trends, and correlations in large datasets, providing actionable recommendations to optimize business operations and drive revenue generation.
Collaborate closely with IT teams to ensure the integrity of data, adhere to data governance standards, and seamlessly integrate data from various sources into the analytics platform.
Qualifications
Bachelor's degree in Data Science, Statistics, Mathematics, Business Administration, or related disciplines.
Over 5 years of relevant experience in Data Analytics or Business Intelligence, preferably in Banks, Retail, FMCG, Shopping Mall, or Loyalty Programs.
Strong proficiency in business intelligence and analytics tools such as Tableau, Power BI, or similar platforms.
Solid expertise in data manipulation and analysis using programming languages like SQL, Python, R, and Excel.
Excellent communication and presentation skills, capable of conveying complex data concepts to both technical and non-technical stakeholders.
Proficiency in written and spoken English, Cantonese, and Mandarin.
How To Apply / Refer a Friend
Interested parties, please send relevant CV / LinkedIn profile to Scarlett Chan at [email protected] or apply directly. Please note that only shortlisted applicants will be contacted.