Assistant Community Manager
MMG Management · Reserve at 2070 ·
- Category
- Marketing
- Works with Property Manager in developing integral team that effectively sells the quality and professionalism if the organization.
- Inspects property common areas, apartment units and grounds on a regular basis.
- Offers recommendations to management regarding improvements to the overall operation of the community.
- Demonstrates an interest in and understanding of financial and operational reporting requirements.
- Collects all rent payments from both current and previous residents.
- Makes daily community deposits in regards to rent collections and any other miscellaneous income.
- Assists in the processing, monitoring and recording of purchase order invoices into Budget Control Log.
- Distributes non-payment notices to all delinquent residents and completes follow-up activity in regards to non-payment of rent, or eviction proceedings.
- Maintains general working knowledge of state laws in regards to the collection of delinquent accounts.
- Inputs daily resident information from walk-in traffic, move-ins, move-outs, apartment conditions, etc.
- Assists Property Manager in ensuring that all leases and addenda are completed accurately in regards to addresses, names, rates, etc.
- Maintains all current and previous resident files.
- Supports overall marketing efforts and offers input and suggestions in regards to promotions, advertisements, rate increases, etc.
- Assists in various leasing activities as required.
- Maintains up-to-date knowledge of market and competitive properties.
- Assists Property Manager with renewals of existing residents.
- Represents company in a professional manner at all times.
- Assists overall team effort through effective leadership.
- Analyzes concerns associated with apartments that are slow to lease and offers recommendations.
- Assumes supervisory responsibilities and management of the property in the absence of the Property Manager.
- Understands and complies with Fair Housing laws and standards.
- Assists in the handling of resident service requests and various concerns as required.
- Conducts follow-up activity as needed to establish and maintain positive resident relations.
- Assists with and attends community sponsored resident functions and activities.
- Assists in creating monthly newsletter.
- Attends and participates in training classes and seminars as requested.
- Maintains open communication with Property Manager and Maintenance Supervisor.
- Transports residents or prospective residents via motorized vehicle on property grounds; runs errands as necessary.
- Performs other related duties as assigned or requested.