Assistant Clinical Manager - Emergency Department - Full Time - Days

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Graduate of an accredited school of professional nursing
• BSN preferred.

Experience / Qualifications

• Current RN licensure in the state of Florida
• BLS certification through the American Heart Association for Healthcare Providers.
• ACLS certification through the American Heart Association for Healthcare Providers.
• PALS certification through the American Heart Association for Healthcare Providers.
• NIHSS training can be obtained through various organizations and learning systems that offer courses from the American Heart Association.
• BCEN Preferred

Skills and Abilities

• Knowledge and familiarity with health care delivery systems, nursing process, and concepts of case coordination.
• Knowledge of personal computers, hospital information systems, and patient care applications.
• Knowledge of and ability to utilize the principles of adult learning.
• Strong interpersonal skills and the ability to participate on and/or lead teams effectively.
• Ability to develop solutions to problems, and to lead staff through the change process.
• Ability to articulate ideas and knowledge both verbally and in writing, in a concise manner.

Position Summary

The Assistant Clinical Manager coordinates the operations of the patient care area for the shift and manages the patient flow. The Assistant Clinical Manager applies nursing process and theories, as well as principles of psycho-social and physical sciences, in assessing, planning, diagnosing, implementing, evaluating, and modifying patient care utilizing evidence based practices. The Assistant Clinical Manager practices autonomously within professional nursing standards, the ANA Code of Ethics and the ANA Bill of Rights.

• Assigns patient assignments to RNs, C.N.A.s, ED Techs, Nurse Externs, and other team members to areas / units within the hospital.
• Prepares patientcare or geographic assignments utilizing Relationship Based Care, the total patients is considered in the delivery of care. The ACM has independent authority to determine assignments on nurse competencies, patient characteristics, patient locations, anticipated admissions / discharges etc.
• Participates in the hiring process, performance reviews and disciplinary process of team members on ACM respective unit.
• Strives for quality outcomes and innovative practice in accordance with the Florida Nursing Practice Act and the Hospital/departmental policies. Ensures practice is in accordance with competency required for that area.
• This position is accountable for the quality of nursing services delivered by self (or others who are under her/his direction). This is done through participation in quality assurance or performance improvement initiatives. The ACM provides care in a collaborative manner with other disciplines to ensure optimal, individualized patient care and outcomes. In managing patient care the ACM will take a leadership role coordinating the interdisciplinary team working in collaboration with other health team members to enhance patient outcomes.
• Effectively uses and role models current leadership techniques and theories, encouraging the decision-making skills of staff members and providing insight and leadership in complex situations.
• Ensures that information disseminated to staff is monitored for effectiveness and changed as needed.
• Understands and enforces hospital and personnel policies and procedures.
• Serve on hospital and Patient Care Services committees, teams, and work groups as requested.
• Performs other duties as assigned.

Leadership Competencies:

Establishing Relationships

Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) in order to collaborate effectively within divisions and across boundaries. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others.

Developing Talent

Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively.

Inspiring and Motivating Others

Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the department toward goal accomplishments. Can persuade others, build consensus, and ensure cooperation from others to gain genuine acceptance to accomplish “win-win” solutions.

Demonstrating Emotional Intelligence

Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills.

Acting with Integrity

Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments.

Acting Strategically

Aligns day to day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization.

Being a Champion for Change and Innovation

Supports people in their efforts to try new things. Generates novel and valuable ideas and uses these ideas to suggest new or improved processes.

Communicating Effectively

Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and across the organization.

Promoting Diversity and Inclusion

Treats all people with dignity and respect by being fair and consistent. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Holding Self and Others Accountable

Sets clear performance expectations and objectives for self and others; evaluates work performance and provides feedback when needed. Accepts responsibility and accountability.

Physical Requirements

This job can be physically demanding at times requiring stooping, sitting, standing, and walking for long periods of time. The team member will need to frequently assist lifting patients and heavy equipment. Must be able to work in a stressful environment, work independently, making sound decisions, detail oriented, alert, and self-motivated. Ability to push/pull up to 40lbs, carry and lift up to 50lbs.

Threshold Requirements

• These threshold requirements are required and completed yearly basis.
  • Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation.
  • TB/PPD Surveillance Program
  • Maintenance of required professional licensing and/or certification(s).