Assistant Bakery Manager

SUMMARY

Bring your passion for great food, customer service, and teamwork to a leadership role in our Bakery Department.

As an Assistant Bakery Manager, you’ll work alongside the Bakery Manager to support the day-to-day operation of the department. You’ll help lead and develop the bakery team while maintaining high standards for product quality, freshness, merchandising, sanitation, and customer service.

This is a great opportunity for someone with bakery or retail experience who is ready to grow their leadership skills and take the next step in their career with Market 32/Price Chopper.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Support & Lead the Bakery Department

• Assist the Bakery Manager with the day-to-day operation of the department.
• Oversee department operations in the absence of the Bakery Manager.
• Assist with the training, development, and ongoing support of Bakery associates to meet company performance standards.
• Help provide direction to Bakery associates and support an efficient, team-focused work environment.
• Ensure Bakery associates follow company safety, sanitation, training, and operating policies and procedures.
• Consistently follow company 5S efficiency standards.
• Maintain a neat, clean, safe, and organized department and workstation.

Deliver Quality Bakery Products

• Assist with bakery operations, including product preparation, baking, merchandising, and final presentation.
• Inspect bakery products to ensure quality, freshness, and availability standards are maintained.
• Help maintain the appropriate product variety and presentation to meet customer needs and maximize sales opportunities.
• Follow established product preparation, baking, packaging, labeling, and presentation standards.
• Manage and fulfill customer special orders accurately and on time.
• Help ensure products are properly rotated and maintained according to freshness and quality standards.

Create a Great Customer Experience

• Provide fast, friendly, helpful, and efficient service to every Market 32/Price Chopper customer.
• Create a welcoming experience by smiling, making eye contact, and thanking customers after fulfilling their requests.
• Assist customers with bakery products, special orders, and product questions.
• Help ensure customer satisfaction through product availability, quality, exceptional service, and clean and sanitary conditions.
• Demonstrate knowledge of Bakery Department products and services to better assist customers.

Support Department Performance

• Assist the Bakery Manager in maintaining appropriate inventory levels in freezers, coolers, back rooms, supplies, and Deco Pac.
• Help monitor product levels to maintain availability while controlling excess inventory and shrink.
• Develop proficiency in the financial aspects of the Bakery Department, including paperwork, weekly shrink, transfer sales, and budgets.
• Control shrink by consistently following established policies and procedures.
• Support merchandising programs and ensure bakery displays are well-stocked, organized, and visually appealing.
• Help identify opportunities to improve department sales, efficiency, product presentation, and customer satisfaction.

MINIMUM QUALIFICATIONS

• Must be at least 18 years of age.
• Demonstrated ability to lead and support others.
• Strong follow-through in achieving desired results and objectives

EDUCATION AND EXPERIENCE

• High School Degree or equivalent.
• 6-12 months of related experience.
• Strong communication skills.
• Basic computer skills

PHYSICAL REQUIREMENTS

EQUIPMENT USED

Phone

Pallet Jack.

Calculator.

Dock Plates.

Stackers.

Case Cutters.

Marking Guns.

Ovens/Stoves.

Cleaning products.

Bakery equipment/utensils.

Mixers.

Bread molder.

Slicers.

Scales.

Compactor / Bailer

Donut fryer

Computer applications

Dolphin

Bagel kettle / former

*Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008.