Asia Pacific - IT Process Analyst Intern (1H 2027)
Shiseido ·
- Seniority
- Intern
- Employment
- Internship
- Category
- Business analysis
An intern on Shiseido's Asia Pacific IT team in Singapore will document and map existing IT processes, analyse inefficiencies, set KPI/SLA reporting, support change management and compliance, and identify automation opportunities. Core tools include Visio, PowerPoint, and Microsoft 365 administration.
Shiseido NEXT Internship Programme 2027
Role: IT Process Analyst Intern
Shape your future. Create beauty innovations for a better world.
At Shiseido, beauty goes beyond products. It is about empowering people, driving innovation, and creating meaningful impact.
Why Shiseido NEXT?
At Shiseido, we believe every career journey begins with opportunity.
Shiseido NEXT is designed to give aspiring talents meaningful exposure, real-world experience, and opportunities to grow alongside industry professionals.
Through the Shiseido NEXT Internship Programme, you'll gain hands-on experience working on real business projects, collaborate with colleagues across Asia Pacific, and learn from experienced professionals in a global beauty company with over 150 years of heritage.
This is more than an internship. It is an opportunity to discover your potential, develop future-ready skills, and take the next step in your career journey.
What You'll Do
As an IT Process Analyst Intern, you will document existing process, identify areas of improvement, implement solutions to streamline operations, and help improve efficiency and ensure processes are compliant with standards.
You will:
- Process Analysis & Optimization; Analyse existing IT processes, workflows, and systems to identify inefficiencies and areas of improvement.
2. Process Design & Documentation; Document and map IT processes using tools such as flowcharts, diagrams, and business process modelling tool. Develop and maintain detailed documentation of the processes.
3. Performance Monitoring & Reporting; Establish the KPI for SLA reports, monitor performance based on agreed SLA, generate reports for management.
4. Stakeholder Collaboration: Collaborate with IT teams from the regional and local stakeholders (IT and Business Team), understanding processes which relate to the IT overall processes to ensure the optimization and security requirements.
5. Change Management; Assist in development and implementation of change management, and ensure the changes are communicated effectively across the relevant organization.
6. Compliance & Risk Management; Ensure IT processes comply with the relevant regulations, standards, and organization policy, identify potential risks and propose mitigation plan.
7. Continuous Improvement: Identify opportunities for automation, technology adoption, and innovation on the existing processes, while actively promoting the continuous improvement culture throughout the region.
What You'll Gain
1. Regional Exposure
Work with colleagues from diverse markets across Asia Pacific and gain insights within a regional organisation.
2. Meaningful Projects
Contribute and take on meaningful projects with real business impact.
3. Mentorship & Guidance
Receive coaching and support from experienced professionals who are invested in your development.
4. Future-Ready Skills
Explore the latest trends, innovations, and advancements within the beauty industry and continuously learn and develop new skills.
5. Professional Network
Connect with professionals across functions and markets while expanding your industry knowledge.
Who We're Looking For
- Currently undertaking a Bachelor's Degree in Engineering, Computer Science, or Information Technology
2. Microsoft Power Point, Microsoft Visio, Microsoft 365 Administration
3. Attention to detail
4. Process oriented thinking
5. Interpersonal skill
6. Adaptability
Learn. Contribute. Grow.
Take your NEXT step with Shiseido.