Area Warehousing Manager (Automotive parts)

Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.

Job Summary

The primary purpose of this role is to achieve the Parts & Service objectives by driving and improving your regional Distrigo Hub, Relay, Market, and Eurorepar Car Service businesses with regard to operational performance. Working with site management and leadership to ensure processes and data are implemented, maintained and actioned. Working closely with Area Sales Managers to ensure key operational Norms, systems and contractual criteria deliver the primary purpose.
The role is dedicated to the following areas: Scotland (Glasgow, Edinburgh, Dundee, Aberdeen) and Northeast England (Huddersfield, Doncaster and surrounding areas).

Job Duties

Creation, revision and management of operational standards (Norms) for sales, service, warehouse, CRM and customer satisfaction
Ensure compliance with contractual criteria including staffing, stock levels and first-pick availability
Assist with recruitment of key roles and ensure teams are fully trained via the LMS
Management of the Speeder reporting system, including customer coding, system maintenance and BI reporting
System setup, maintenance and training for Service Box, PLPR, Power Supply/Return, Power Line, Edoc, CMS/TMS, PCB and LMS
Management of the parts movement programme to increase customer satisfaction
Management of sales-focused systems including Insight, Onsight, Pinpoint and the Distrigo website
Onboarding of new investors, including Distrigo Hubs, Markets, Relays and Eurorepar Car Service
Define, implement and maintain BPI/composite reporting, providing data insights to improve cash flow and profitability
Drive continuous improvement in customer satisfaction
Partner with Area Sales Managers to drive sales performance across all channels
Collaborate with Network, NSC and EE teams to resolve issues and improve efficiencies
Act as an ambassador for process improvement, simplification and customer satisfaction
Work with network management and senior leadership in a strategic consultative capacity

Experience Required

3+ years' experience managing regional warehousing/distribution operations within the automotive parts industry
In-depth knowledge of the UK Aftermarket, Trade and Network Operations
Strong understanding of financial data, management accounts and profitability
Proficiency in Stellantis Parts & Service systems and Microsoft Office
Understanding of sales and commercial operations
Experience in process improvement, coaching and operational excellence
Strong communication skills with the ability to influence stakeholders up to Director/Board level
Demonstrated gravitas, credibility and leadership presence
Collaborative and team-oriented, with strong initiative and tenacity
Passion for customer satisfaction
Ability to manage multiple priorities and tight deadlines
Ability to work autonomously