Applications Service Technician — Canada

Zoller Canada Inc. is headquartered in Mississauga, Ontario, and is widely known as the global market leader in tool measuring and presetting machines, inspection machines and tool management software. We have offices around the world and are expanding continuously.

We are always seeking self-motivated, experienced professionals to join our team. Currently Zoller Canada Inc. is seeking an Applications Service Technician to support our Canadian Team.

Applications Service Technician — Canada

Responsibilities

Machine Installation & Mechanical Support:

• Performing maintenance on electronic and pneumatic components
• Installing and mechanical alignment of ZOLLER tool presetter and measuring machines
• Consulting with users to determine hardware, software or system functional specifications
• Training customers on hardware: 95% of training is software; 5% mechanical
• Analyzing, testing or modification of customer systems
• Understanding complex customer network infrastructures and recognizing customer needs
• Reading schematics and wiring diagrams related to electrical components
• Operating system hardware and software to demonstrate tool presetters and analyze malfunctions
• Advising and making recommendations to management regarding customer satisfaction, product performance and product improvements

Software Configuration & Manufacturing Integration:

• Calibrating ZOLLER image processing software
• Modifying software settings according to the customer-specific needs and workflow
  • Modifying software on-site for format generating for machine-specific data transfer
  • Modifying postprocessors based on the customer machine controls
• Training customers on ZOLLER machine software and hardware: 95% of training is software; 5% mechanical
• Installing and training TMS Tool Management Solutions software at customer locations
• Analyzing, testing, modifying customer systems or software based on system design specifications
• Advising customers on technical specifications; recommending unique software and computer configurations
• Managing SQL databases hosted on SQL servers
• Demonstrating software features during ZOLLER meetings or customer presentations

Ideal Candidate Profile:

• Tool presetters or tool measuring systems
• CNC machining environments
• Cutting tools, tool assemblies, and tool data management
• Manufacturing or aerospace production environments
• Electromechanical systems troubleshooting

Requirements:

• Must be legally authorized to work in Canada – Sponsorship is not available for this role
• Technical Diploma of College Studies (DCS/DEC) in electromechanics, manufacturing, aerospace, mechanical engineering technology or equivalent hands-on industry experience.
• Demonstrate strong information technology aptitude, computer networks and related work experience
• Have experience with computers, networking, software, namely Windows NT and other Windows programs, Microsoft Office, Crystal Reports and DBMS
• Possess a current passport and valid driver’s license
• Have knowledge of CAM interfaces including Mastercam ESPRIT, Gibbs, Siemens NX, others
• Have knowledge and experience with NC-programming, CNC machining processes, cutting tools and tool geometry.
• Ability to work/travel a flexible schedule including weekends
• Willingness to travel outside of specified region
• Self-motivation and ability to work independently and within a team

This is a full-time position offering competitive salary commensurate with one’s experience, Vacation and paid holidays. We are interested in a long-term commitment.