Application Support Analyst || Hybrid Set Up

OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers.

We partner with companies around the world, providing dedicated offshore professionals who work as an extension of our clients’ teams.

Unlike traditional outsourcing models, our people are fully embedded into their client’s business, creating meaningful work, stronger collaboration, and long-term career opportunities.

We are proud to be:

At OutForce, we invest in our people through career growth opportunities, flexible work environments, supportive leadership, and a culture built on trust, collaboration, and continuous improvement.

As a tech-enabled, people-powered company, we are committed to helping our employees grow alongside some of the world’s most exciting businesses.

Join OutForce and build your future with one of Asia’s best workplaces.

About the Team You’ll Join

Our CENTURIA CAPITAL client is an ASX-200 listed investment manager specializing in real estate funds and investment bonds. The group has a strong growth focus, with assets under management of $21 billion as of 30 June 2023.

Our client offers investments in listed and unlisted property across 460+ high quality office, industrial and healthcare buildings around Australia and New Zealand.

Job Overview:

Employment type: Full-time

Shift: AU working hours

Work setup: The position is on a hybrid set-up 3 times work onsite and 2 times work from home, Monday to Friday on a morning shift. The office is located at The Curve, 11th Floor, 32nd Street corner 3rd Avenue, BGC, Taguig City

What we offer:

• Strong culture backed by 87% employee engagement (from May '26 survey)
  
• Additional dependent for HMO from day 1
  
• On average, employees receive a 10% bonus every year
  
• Public holiday loading paid automatically with an extra 5 vacation leave credits per year, for a total of 25 PTO credits
  
• Additional leave credit provided by way of Mandatory Block Leave during the Christmas Season
  
• Loyalty rewards: 5 extra leave days each year after 3 years, with even more rewards at 5 years including an added 2nd HMO free dependent
  
• Centuria celebrates its people with monthly birthday events, complemented by 'Lunch & Learn' activities that strengthen workplace culture and support professional development
  
• Employees enjoy access to substantial entertainment budgets, ensuring regular team events, social gatherings, and engaging activities throughout the year
  
• CSR programs such as Brigada Eskwela, blood donation initiatives, and charity runs highlight the company's strong commitment to social responsibility and employee involvement
  
• Employees enjoy access to a dedicated Centuria pantry, stocked each day with fresh fruits, coffee, cereals, and snacks
  
• A dedicated Welcome Kit, complete with merchandise and work essentials, is provided to new employees Anniversary Gifts are also given to commemorate service milestones, reinforcing the company's appreciation for loyalty and dedication.
  

Role Overview:

The Senior Business Analyst supports systems onboarding, administration, and AI initiatives. The role will work closely with business and technology teams to gather requirements, document processes, support system transitions, and help assess and coordinate new AI use cases.

What We’re Looking For:

We’re looking for a Senior Business Analyst with strong experience in Microsoft Dynamics, AI initiatives, and business requirements gathering. The ideal candidate has a good understanding of accounting and ERP systems, with experience in documentation, system administration, process improvement, and working with stakeholders across different teams.

You should be a strong communicator, detail-oriented, proactive, and comfortable working across both business and technology functions. Experience with Copilot, Microsoft Foundry, Fabric, Jira, and Confluence is highly desirable, while property industry experience is a plus.

Key Requirements

• Strong attention to detail
  
• Positive can-do attitude
  
• Strong Communicator and an Influencer
  
• Ability to communicate clearly in both email and phone discussion
  
• Team player, Leads by Example
  
• Continuous Improvement Focus
  
• Strong controls and governance focus
  
• Working knowledge of Excel and Word
  
• Good knowledge of documentation for Systems audit compliance and internal documentation and SOPs
  

Must Have:

• Microsoft Dynamics
  
• Co-Pilot
  
• AI Principles
  
• Microsoft Foundry iQ
  
• Accounting principles and knowledge
  

Preferred:

• Property industry experience preferable, not essential
  
• Knowledge of Microsoft Teams preferable, not essential
  
• Experience with ERP systems
  
• Reviewing Statement of Works (SOW) documentation
  
• Drafting of Business Requirements (BRD) documentation
  
• Microsoft Fabrics
  
• Jira
  
• Confluence
  

What You’ll Be Working On:

• Existing systems transfer of system admin oversight
  

Work with the Corporate and Operations team members to gather all required details and specs to allow for a smooth transition to the S&A team, including SOP documentation, Confluence updates, and coordination of any new Jira and form set ups

• New systems transfer of system admin oversight
  

Support the S&A team for the onboarding set up and system admin for new systems that are planned during the next couple of years. This is likely to include Microsoft Dynamics for the Corporate Finance team.

• AI Use Case capture and business coordination
  

Review new and existing AI Use Cases on an ongoing basis, assessing and documenting requests in a timely manner, working with the AI team. Interpreting the nature of the case and initial response, working to defined SLAs. Monthly status reporting.

• Touch base and engaging with the Head of AI as well as Stakeholders from the depth and breadth of the business.
  
• This will involve engaging with users and walking through to document business functional and non-functional requirements.
  

Ready to take your career to the next level? Join us and be part of a team that values your growth, celebrates your achievements, and empowers you to make a real impact.