Application Software Engineer

JOB SUMMARY:

The Software Engineer is responsible for one or more steps in the development life cycle including designing, coding, testing, implementing, maintaining and supporting software applications used by internal business partners and/or external customers. The Engineer works with business analysts, technical product managers, and other internal business partners to ensure that development tasks are delivered on time and within budget and may provide recommendations for the development of new or updated code.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provides application software development services or technical support typically in a defined project.
• Follows One Call SDLC Standards
• Develops program logic for new applications or analyzes and modifies logic in existing applications.
• Codes, tests, debugs, documents, implements and maintains software applications.
• Maintains, tests and integrates application components.
• Ensures that system improvements are successfully implemented.
• Demonstrates an understanding of One Call systems and the workers compensation industry.
• Participates in Planning and analysis phase of SD projects
• Analyzes requirements and translates business requirements into product designs.
• Writes technical specifications and other forms of documentation.
• Suggests technical alternatives and improves/streamlines processes and systems.
• Completes project assignments and special projects commensurate with job expectations.
• Conducts planning, analysis and forecasting activities to plan projects and tasks.
• May provide leadership and/or guidance to other technical professionals.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Computer Science, Information Systems, or the equivalent combination of education, training, or work experience. Additional experience preferences by job level are outlined further below.

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative, agile, and other modern approaches to software development)
• Proficiency in business modeling and requirements definition
• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
• Willingly shares relevant technical and/or industry knowledge and expertise with other resources
• Excellent problem-solving and time management skills
• Resourceful and proactive in gathering information and sharing ideas
• Strong attention to detail
• Ability to operate in a fast-paced environment
• Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
• Ability to work both independently and in a team environment.
• Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT:

• This position will be performed in the colleague’s home. Work-from-home requirements include the colleague’s ability to set up computer equipment within their home office. Occasional in-person team meetings may be required depending on the position.
• This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously.
• The colleague must be able to discern text displayed on a monitor, input data into specific fields using a keyboard, and adjust focus to distances of up to three feet.
• The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement.
• The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload.

Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.

Software Engineer

Entry level professional role. Basic skills with moderate level of proficiency. Has general understanding of principles in one or more programming languages and at least one system development life cycle model. Generally performs single-function tasks that tend to be of small to moderate size and scope. Works independently under close to moderate supervision. Consults with senior peers on non-complex projects to learn through experience. Typically requires 0-2 years of applications development experience