Would you like to be part of our specialist services group, who have been providing engineering support to space agencies and prime contractors for more than 40 years?
As a DevOps Engineer, you will be responsible for ensuring that applications and their underlying technology stacks remain available, secure and maintainable throughout their lifecycle. These applications include both bespoke solutions developed internally as well as applications provided by third parties and integrated into the ESA environment.
Job description
Your work will directly support ESA operations by maintaining high service availability, embedding security into delivery pipelines and enabling efficient and reliable application management. By implementing automation, monitoring and robust CI/CD practices, you will help reduce operational risk, improve response times and ensure that application services meet agreed performance and availability targets. Your contribution will be central to the stability and evolution of ESA’s application landscape.
Responsibilities
- Manage end-to-end application and technology stack services, validating application architectures and maintaining middleware components.
- Configure and support web, application and database servers, ensuring regular patching, security updates and compliance with ESA standards. Maintaining application availability, with a target of at least 99% and monitoring performance metrics will be a core part of your responsibilities.
- Design, implement and maintain automated delivery toolchains supporting configuration management, source control and application deployment. This includes supporting continuous integration and deployment processes, implementing automated testing, managing rollback strategies and embedding security controls such as static code analysis and dependency scanning into CI/CD pipelines in line with DevSecOps practices.
- Monitoring and incident management will form a significant part of your day-to-day activities. You will configure monitoring tools, enable proactive event and incident detection and ensure timely alerting and resolution. You will manage incidents and service requests through ESA’s ticketing system, ensuring compliance with agreed response and resolution SLAs.
- Responsible for backup and disaster recovery aspects of application services. This includes configuring middleware and databases in line with ESA-defined backup policies, developing and validating restoration procedures and maintaining recovery environments to ensure service continuity.
- As part of corrective maintenance activities, you will analyse and resolve application issues and defects, including coordination with third-party providers when required, apply patches across development streams and perform root cause analysis. You will document findings through post-mortem reports and contribute to preventive improvements.
- In addition, you will provide second- and third-line expert support, handling complex troubleshooting, configuration changes and problem management activities. You will contribute to knowledge management by maintaining operational documentation, updating knowledge bases and supporting continuous improvement initiatives.
This is a full-time position located at ESTEC, Noordwijk, The Netherlands.
What’s our company like?
We are an international company representing world class expertise, delivering complex and high-tech products and services. We value our colleagues and our meaningful contributions to securing people through advanced technology. You will be part of the Terma Space Division which has for 50 years delivered mission-customized software and hardware products including power systems and star trackers as well as services to the European space market. We have supported a large number of pioneering European scientific and Earth Observation satellite missions and continue to be contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions. Terma Space operates out of Denmark, The Netherlands, France, Germany, Austria, Czech Republic, Romania, and the UK.
How to succeed in this position?
- Strong experience in application management and supporting complex technology stacks, including middleware and configuration management tools. You are comfortable working with CI/CD pipelines, version control systems and automated deployment frameworks and you have a solid understanding of DevSecOps principles, security monitoring and compliance validation across both internally developed and third-party solutions.
- Hands-on experience with monitoring tools, automation and scripting, backup and restoration procedures and incident and problem management aligned with ITIL practices.
- Able to analyse issues methodically, communicate clearly with stakeholders and work effectively with third-party providers when required.
- Organised, proactive and comfortable working in a service-oriented, regulated environment where reliability and security are critical.
- You value documentation, structured processes and continuous improvement and you are confident operating within ESA’s technical and operational frameworks.
- Within this role, you will contribute to the creation and maintenance of the operational handbook for application management services.
- Support the production of monthly reports covering application availability, incidents and SLA compliance, including systems delivered by external providers, as well as root cause analysis reports and patch release documentation.
- Maintain and update knowledge management artefacts and application health reports to support transparency and service quality.
Soft skills
- Service orientation and ability to liaise with other domains.
- Excellent communication and teamwork abilities.
- Good English language skills, written and spoken.
Note: Candidates must be eligible for Personal Security Clearance from an EU country.
Any unanswered questions?
Feel free to contact Mrs. Raluca Moise-Tanase, Talent Acquisition Business Partner on 49 6151 86005-0 or [email protected] in case of any further questions regarding this position.
About Terma
The Denmark based high-tech Terma Group develops products and systems for defense and non-defence security applications, including command and control systems, radar systems, self-protection systems for aircraft, space technology, and aerostructures for the aircraft industry. Terma A/S is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Belgium, Germany, Austria, Czech Republic, Romania, United Kingdom, United Arab Emirates, India, Singapore and the U.S.