Job Title:
Application Engineer / QA Analyst – Microsoft Intune & Mobile Device Management
Location:
Remote work authorized, with occasional travel to customer facilities/company meetings as required.
Employment Type:
Full-Time.
Description
Vamonos IT is seeking an Application Engineer / QA Analyst to support the modernization, migration, testing, and ongoing operation of an enterprise Mobile Device Management/Unified Endpoint Management environment for a U.S. Federal Agency.
The primary objective of this role is to support the migration of managed iOS and Android devices from VMware Workspace ONE/AirWatch to Microsoft Intune, followed by ongoing engineering, application management, testing, troubleshooting, and production support within the Intune environment.
This is a hands-on technical role combining endpoint engineering, application management, migration support, quality assurance, and production validation. The successful candidate should be comfortable configuring and testing mobile-device policies, applications, enrollment workflows, security controls, identity integrations, and device configurations in a large enterprise environment.
Responsibilities
- Support planning, testing, execution, and validation of the migration from VMware Workspace ONE/AirWatch to Microsoft Intune.
- Configure, test, and support management of iOS/iPadOS and Android Enterprise devices.
- Develop and execute test plans, test cases, regression tests, and validation procedures for mobile-device configurations, applications, security policies, enrollment workflows, and platform changes.
- Configure and validate device enrollment using technologies such as:
- Apple Business Manager / Automated Device Enrollment
- Android Enterprise
- Google Zero-Touch Enrollment
- Samsung Knox Mobile Enrollment
- Configure and validate Intune:
- Configuration profiles
- Compliance policies
- Device restrictions
- Application assignments
- Security policies
- Conditional Access dependencies
- Device and user group assignments
- Package, deploy, test, and troubleshoot internally developed and third-party mobile applications.
- Support application lifecycle activities including:
- Application deployment
- Version upgrades
- Staged rollouts
- Mandatory and optional assignments
- Application configuration policies
- Application allow/block controls
- Validate shared-device and kiosk/dedicated-device configurations.
- Test automated remediation and compliance actions including device blocking, application removal, and device remediation.
- Support integration and validation with enterprise identity and security services including Microsoft Entra ID, Conditional Access, MFA, enterprise PKI, SCEP, certificates, and PIV/CAC-related technologies.
- Validate device and application behavior following OS updates, application releases, configuration changes, and security-policy changes.
- Perform functional, integration, regression, system, and user acceptance testing.
- Document defects, test results, configuration issues, remediation actions, and production-readiness findings.
- Troubleshoot device enrollment, application deployment, authentication, certificate, configuration, compliance, and connectivity issues.
- Support post-migration Tier 2/Tier 3 operational troubleshooting and incident resolution.
- Create and maintain technical documentation, SOPs, configuration guides, test procedures, and knowledge-base articles.
- Support audit logging, compliance reporting, dashboards, and operational metrics.
- Collaborate with engineering, cybersecurity, identity, networking, application, service desk, and customer stakeholders.
Required Qualifications
- 4+ years of experience in enterprise IT engineering, endpoint management, systems administration, application support, or related technical roles.
- Hands-on experience with Microsoft Intune in a production enterprise environment.
- Experience managing iOS/iPadOS and Android Enterprise devices.
- Experience configuring and troubleshooting mobile-device:
- Enrollment
- Configuration profiles
- Compliance policies
- Applications
- Security controls
- Demonstrated experience performing structured QA/testing, including development and execution of test plans and test cases.
- Experience supporting enterprise technology migrations, platform transitions, or large-scale configuration changes.
- Experience with Microsoft Entra ID/Azure AD, security groups, RBAC, and Conditional Access.
- Experience troubleshooting application deployment, device configuration, authentication, and compliance issues.
- Experience documenting defects and tracking issues using platforms such as Jira, Azure DevOps, or ServiceNow.
- Strong technical documentation and problem-solving skills.
- Ability to work effectively within a structured U.S. Federal Government environment.
- U.S. citizenship and ability to satisfy customer background investigation/suitability requirements.
Preferred Qualifications
- Direct experience migrating devices from VMware Workspace ONE/AirWatch to Microsoft Intune.
- Hands-on VMware Workspace ONE/AirWatch administration experience.
- Experience with Apple Business Manager and Automated Device Enrollment.
- Experience with Android Enterprise, Samsung Knox Mobile Enrollment, and Google Zero-Touch.
- Experience with mobile application packaging and enterprise application distribution.
- Experience with:
- PKI
- SCEP
- Certificate lifecycle management
- PIV/CAC authentication
- Experience supporting kiosk, dedicated, or shared-device environments.
- Experience with Microsoft Graph API, REST APIs, PowerShell, or other endpoint-management automation.
- Experience integrating endpoint-management platforms with SIEM/security-monitoring solutions.
- Previous experience supporting federal civilian customers.
- Public Trust or comparable federal suitability investigation.
Key Competencies
- Microsoft Intune / Endpoint Management: Intune, Company Portal, configuration profiles, compliance policies, enrollment profiles, application deployment, device groups, filters, reporting.
- Mobile Platforms: iOS/iPadOS, Android Enterprise, Apple Business Manager, ADE/DEP, Samsung Knox, Google Zero-Touch.
- Identity & Security: Microsoft Entra ID, Conditional Access, MFA, RBAC, certificates, PKI, SCEP, PIV/CAC, FIPS-aligned environments, Zero Trust concepts.
- Application Management: Managed applications, internal enterprise applications, public-store applications, application configuration, staged releases, allow/block policies, application telemetry.
- Operations & QA: Jira, Azure DevOps, ServiceNow, functional testing, regression testing, integration testing, UAT, defect management, release validation, production support.
About Vamonos IT
Our experienced team of technical Subject Matter Experts and Professional Project Managers deliver solutions to the toughest challenges in enterprise cloud computing and infrastructure management within the Homeland Security and Federal civilian landscape.
Our Mission is to set the bar in service delivery excellence, providing professional services our customers cannot help but notice.
Our core values of Exceptional Service, Accountability, Continual Improvement, and Opportunity for Growth drive our customers' success and include an inward focus on our team and interactions with each other.
From our customer-facing teams to internal operations, we want to conduct business in a way all employees can proudly and confidently represent Vamonos IT.
Our benefits include:
- Paid Federal Holidays
- Health, Dental, and Vision insurance options
- Simple IRA with matching
- Robust Paid Vacation Policy
- Continuing Education Assistance
- Short Term Disability
- Long Term Disability
- Company provided life insurance
Veterans are encouraged to apply
Vamonos IT, LLC does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.