App Support - Wealth Management

We are seeking a highly skilled Application Support Specialist with over 5 years of experience in technical roles within large organizations. The role involves providing application production support within the ITIL framework and ensuring seamless operations for wealth management applications. A background in banking or financial services is preferred, with expertise across asset classes, portfolio management, and trade lifecycle processes.

Must-Have Skillsets (Mandatory):

- 5+ years of experience in application production support in large organizations.

- Expertise in:

- Troubleshooting, configuration, and maintenance of applications.

- Application performance tuning and optimization.

- Resolving tickets with quality and within SLA timelines.

- Proactive monitoring and incident analysis.

- Workflow maintenance and configuration.

- Strong knowledge of asset classes: Equities, Fixed Income, Funds, ETFs, and Structured Products.

- Familiarity with portfolio management and trade lifecycle processes in wealth management.

- Proficiency in Oracle SQL, PL/SQL, MSSQL, and .NET application frameworks.

- Hands-on experience with Unix commands.

- Experience in handling interface-related issues and working with middleware systems like TIBCO/Open API/Microservices.

- Understanding of:

- Limit monitoring, LTV concepts, Haircuts, Margin Calls, and Liquidation.

- Collateral Management processes such as Pledge/UnPledge.

- Basic market data knowledge.

- Open source applications and components.

- Application licensing management.

- Knowledge of:

- Advent/SAXO/FINIQ platforms.

- Databases like MongoDB, Hive, and PostgreSQL.

- 5+ years of relevant technical experience in large organizations.

- Banking or financial services background – preferred.

- Familiarity with ITIL frameworks and application production support best practices.