Analyst, Logistics Operations
SC Johnson · Japan - Yokohama ·
- Employment
- Contract
- Experience
- 3+ years
- Visa sponsorship
- Yes
- Company size
- 1000+
Oversee domestic logistics operations in Japan, managing transportation, 3PL performance, and distribution center activities to ensure reliable customer deliveries and cost efficiency.
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Are you ready to advance your logistics career in a high-performing FMCG environment?
We are looking for an Analyst, Logistics Operations to oversee distribution center (DC) operations, transportation execution, and 3PL performance across Japan.
In this role, you will drive customer service excellence and cost optimization by managing daily primary/secondary transportation, mitigating delivery risks, and leading continuous improvement initiatives. You will collaborate closely with internal teams (Sales, Customer Fulfillment) and external partners (3PLs, carriers) to ensure seamless operations.
WHAT YOU'LL DO
Transport & Logistics Execution: Responsible for finished goods domestic secondary transportation (customer delivery) and primary transportation (RDC transfers & Contract Manufacturing transfers) across DCs.
Delivery & Risk Monitoring: Monitor sales orders (SO) and in-transit shipments; flag delivery risks/constraints to Sales and Customer Fulfillment teams early.
3PL & Performance Management: Manage day-to-day LSP performance, follow up on non-conformances, conduct Root Cause Analysis (RCA), and provide KPI/SRM reporting.
Operations & Administrative Support: Process Non-Production Purchase Orders (PO) and MIGO via SAP, and assist with processing LSP invoices and rush payments.
Continuous Improvement & Cost Saving: Drive operational process improvements and execute cost-reduction initiatives across the logistics network.
Compliance & Quality: Ensure compliance with ISO standards, financial audits, safety, quality, and global/regional policies.
WHY THIS ROLE?
High Impact on Customer Experience: Directly influence delivery reliability and customer satisfaction across the local market.
Broad Operations Scope: Gain hands-on exposure across DC operations, primary/secondary transportation, 3PL management, and network optimization.
Cross-Functional Collaboration: Partner closely with Sales, Customer Fulfillment, Finance, and external LSPs.
Optimization & Growth: Opportunity to lead cost-saving ideation, drive logistics network efficiency, and elevate operational standards.
WHAT YOU BRING
Diploma or Bachelor’s Degree in Supply Chain, Transportation Management, Engineering, or a related discipline.
3+ years of relevant experience in logistics operations, transportation, or supply chain (Experience in LSP / 3PL is a strong plus).
Practical knowledge of SAP (PO, MIGO, SO tracking).
Proficiency in MS Excel and data analysis skills.
Strong problem-solving abilities, root-cause analysis mindset, and stakeholder communication skills.
Business-level Japanese and English communication skills.
WORK ENVIRONMENT
Location: Yokohama, Japan
Employment Type: Full-time
Start Date: As soon as possible
外資系FMCG企業で、物流のキャリアを一段上へと引き上げませんか？
物流オペレーション アナリスト（Analyst, Logistics Operations）として、日本における配送センター（DC）運用、輸送実行管理、および3PLのパフォーマンス管理をお任せします。
日々の一次・二次輸送の管理、配送リスクへの対応、継続的な業務改善やコスト削減の推進を通じて、最適コストでの高品質なカスタマーサービスの実現を目指します。社内チーム（営業・カスタマーフルフィルメント）および社外パートナー（3PL・運送会社）と密に連携し、スムーズな物流体制を構築する役割です。
主な業務内容
輸送・物流オペレーションの実行管理: 配送センターにおける完成品の一次輸送（RDC転送・委託製造先輸送）および二次輸送（顧客配送）の統括・実行管理。
配送モニタリング・リスク管理: 出荷・配送状況や受注データ（SO）を監視し、配送制限や遅延リスクがある場合は営業やカスタマーフルフィルメントチームへ迅速に共有・対応。
パートナー管理（3PL/LSP）と品質改善: 協力会社（3PL）の日常的なパフォーマンス管理、不具合発生時のフォローアップ、根本原因分析（RCA）の実施およびKPI・SRMレポートの作成。
SAP運用・事務処理サポート: SAPを使用した非生産資材の発注（PO作成）、入庫処理・在庫移動（MIGO）、LSPからの請求書処理や至急支払の対応支援。
コスト削減・業務改善施策の推進: 物流ネットワークにおけるコスト削減アイデアの発案・実行、および輸送プロセスの継続的改善。
コンプライアンス遵守: ISO規格、財務監査、安全・品質基準、およびグローバル/リージョンのコンプライアンスプログラムの遵守。
このポジションの魅力
顧客満足度へのダイレクトな貢献: 配送の確実性と品質を高めることで、市場における顧客満足度に直接影響を与える役割です。
幅広い物流スキルの習得: 配送センター運営、一次・二次輸送管理、3PLマネジメント、ネットワーク最適化まで幅広い経験が積めます。
多部門・社外との積極的なコラボレーション: 社内の営業・CS・財務チームや、社外の3PLパートナーと深く関わりながら業務を進められます。
改善・最適化を主導する環境: コスト削減施策やオペレーション改善提案を主体的に推進できる環境です。
応募要件
サプライチェーン、輸送管理、工学系、または関連分野の専門学校・大学卒以上の学位
物流オペレーション、輸送管理、またはサプライチェーン領域での実務経験3年以上（物流企業・3PLでの職務経験があれば尚可）
SAPの基本操作経験（PO作成、MIGO、SO確認など）
中級以上の MS Excel スキルおよびデータ分析能力
課題解決力、根本原因分析（RCA）能力、社内外ステークホルダーとの円滑なコミュニケーション力
日本語および英語でのビジネスレベルのコミュニケーション力
勤務条件
勤務地： 神奈川県横浜市
雇用形態： 正社員（Full-time）
入社時期： 早期入社歓迎
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.
We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at .
Not ready to apply? Sign up for Job Alerts.