Analyst IT Solutions

Magna International · Bangalore, IN · 3 months ago

Employment: Contract

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What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Powertrain, and we do it by creating world-class powertrain systems. We are a premier supplier for the global automotive industry with full capabilities in design, development, testing and manufacturing of complex powertrain systems. Our name stands for quality, environmental consciousness, and safety. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain.

Job Responsibilities:

Job Introduction:

The IT License Operations Analyst is a hands-on technical role within the Technical License Management team, part of IT Vendor & Contract Management. The core focus is on ensuring smooth license operations across all Magna Powertrain sites — including license server management, license deployment, monitoring, troubleshooting, and continuous improvement. This role is particularly suited for candidates with a strong background in IT infrastructure, system administration, or engineering IT environments who are interested in expanding their expertise into technical license management.

The ideal candidate combines infrastructure/system engineering experience with a solid foundation in software license management (e.g. FlexLM, license servers, licensing models). The individual will apply strong analytical and problem-solving skills to identify, communicate, and resolve issues and continuously improve license management processes.

Major Responsibilities:

Manage and maintain license servers (FlexLM, vendor license managers) including configuration and troubleshooting.
Handle 2nd level support tickets for license-related issues via Matrix42 or similar ITSM tools.
Deploy and track software licenses to users, including installation and configuration.
Troubleshoot license issues for engineering tools (e.g. MathWorks, Dassault, Ansys, Vector).
Support on operating license monitoring tools (OpenLM or equivalent) including utilization tracking.
Coordinate with vendors and internal teams to resolve issues and ensure compliance.
Maintain documentation of license inventories, servers, and processes.
Contribute development of license management solutions (M42, automation, reporting).
Contribute to BI dashboards and process standardization.
Support billing activities and reporting when required.

Skills and Competencies:

Hands-on experience with ITSM tools such as Matrix42, ServiceNow, Jira Service Management, or similar
Hands-on experience with license monitoring tools such as OpenLM or equivalent
Strong knowledge of FlexLM (Flexera) license server technology — configuration, option files, troubleshooting
Background in infrastructure, system administration, or engineering IT environments
Understanding of software licensing models: named user, floating, token-based
Experience with deployment and troubleshooting of engineering software tools
Familiarity with software deployment tools (e.g. SCCM, Intune)
Strong problem-solving and troubleshooting skills
Good communication and documentation skills

Knowledge and Education:

Degree in Computer Science, Information Technology, or a related technical field.
ITIL Foundation certification is a plus.
Vendor-specific certifications (e.g. FlexNet, OpenLM) are desirable.
Experience with IT Service Management (ITSM) concepts and tools is preferred.

Work Experience:

5 – 8 years of work-related experience in IT license management, IT operations, or software asset management.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.

Worker Type:

Regular / Permanent

Group:

Magna Powertrain

What we offer:

Group Summary:

Awareness, Unity, Empowerment:

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