ANALYST DIGITAL EXPERIENCE IV

Job Overview

Roles & Responsibility:

• Lead end-to-end UX strategy and design for high-impact web, data product, and enterprise platform experiences.
• Coordinate UX workstreams for complex, cross-functional initiatives, establishing clear project plans, timelines, expectations, and accountability across participating teams.
• Collaborate with stakeholders, product owners, developers, DCS, AEM implementation teams, Marketing, and business unit partners to translate complex business requirements into intuitive, scalable user experiences.
• Be the Bangalore lead for UX design-related needs: lead project deliverables, manage time, provide project communications, and create visibility into status, risks, dependencies, and decisions.
• Partner with UX Manager to define playbooks, documentation structures, governance processes, and hand-off protocols that enable consistent UX delivery across teams, acting as a major owner of the DesignOps definition and implementation.
• Own and evolve the TE.com design system, including component documentation, modular functionality, responsive behavior, design variants, and digital-first brand adaptations.
• Develop and maintain UX best practices documentation to support design team workflows, content author guidance, and alignment across product, development, BU, and leadership stakeholders.
• Create functional design requirements, annotated mocks, design acceptance criteria, and implementation-ready hand-off documentation for development teams.
• Use research, testing, analytics, accessibility standards, and performance considerations to continuously iterate and optimize digital solutions.
• Develop wireframes, user flows, prototypes, high-fidelity designs, and design system assets with attention to usability, WCAG 2.2 accessibility, brand adherence, and implementation feasibility.
• Advocate for user needs across projects while balancing business goals, governance requirements, technical constraints, and long-term platform strategy.
• Facilitate workshops, planning discussions, design reviews, and stakeholder presentations to drive alignment, adoption, and shared understanding of UX processes and deliverables.
• Guide junior team members through UX mentorship, coaching, documentation standards, and design system best practices.
• Work independently and effectively in cross-functional global teams across time zones, driving progress through coordination, facilitation, and influence rather than direct authority.
• Tolerate ambiguity and perform at an exceptional level by creating structure, surfacing risks, and guiding teams toward clear decisions and outcomes.

Desired Candidate Profile:

EDUCATION/KNOWLEDGE

• University degree or college in Graphic Design, UX.

CRITICAL EXPERIENCE:

• 5+ years of experience in UX design with a proven track record leading design projects, design systems, and cross-functional digital initiatives.
• Strong portfolio showcasing UX problem-solving across web, data, and enterprise platform experiences that clearly communicates the problem being solved, your role/responsibilities, insights gathered, solution approach, outcomes, and lessons learned.
• Ability to define and present clear case studies that connect UX work to business value, operational efficiency, adoption, accessibility, and user experience outcomes.
• Experienced in operationalizing design through DesignOps practices, including systematizing design processes, managing design infrastructure, documenting standards, and enabling cross-functional collaboration for efficient delivery.
• Experience creating or governing design system documentation, reusable component libraries, component variants, responsive design standards, and design hand-off templates.
• Experience defining functional design requirements, annotated specifications, acceptance criteria, and implementation-ready documentation for development teams.
• Deep understanding of usability principles, interaction design, content strategy, responsive frameworks, accessibility, and scalable component-based design.
• Expertise in design and collaboration tools such as Figma, Zeplin, Miro, and Jira.
• Experience using data, analytics, user research, and AI-integrated insights to inform and optimize design decisions.
• Experience in UX research and analytics tools that include Adobe Analytics, Microsoft Clarity, Dovetail, and UserTesting.com.
• Familiarity with WCAG 2.2 accessibility standards, Level AA compliance expectations, and performance best practices.
• Excellent communication and facilitation skills, with the ability to clearly articulate design rationale, project plans, risks, and recommendations to design and non-design audiences.
• Exceptional ability to take and apply feedback, resolve ambiguity, and align work to business goals, governance needs, and measurable outcomes.
• Experience with work tracking tools, such as Jira, and the ability to connect design documentation to implementation workflows.

MOTIVATIONAL/CULTURAL FIT:

• Collaborative team leader who drives progress through influence, facilitation, and shared accountability
• Proactive, clear, and concise communicator who creates visibility into status, decisions, risks, and next steps
• Curious systems thinker who can connect UX decisions to platform strategy, governance, scalability, and business outcomes
• Creative storyteller who can present complex ideas in a simple, compelling way for design, technical, and leadership audiences
• Exceptional organizational and project management skills, with the ability to create structure from ambiguity
• Proactive problem-solver who identifies risks, dependencies, and decision points early
• Self-motivated and comfortable leading complex initiatives with minimal oversight
• Lifelong learner who actively seeks feedback, coaching, and opportunities to grow as a strategic UX leader

Competencies