Analyst, Customer Solutions
Lactalis Heritage Dairy · LONDONDERRY, NH OFFICE ·
- Company size
- 1000+
The Customer Solutions Analyst will drive supply chain efficiency and service improvements by analyzing data and collaborating with internal teams and strategic customers. The role focuses on identifying operational gaps and implementing solutions to optimize distribution, forecast accuracy, and order fill rates.
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At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta, Président® specialty cheeses and butters, Kraft® natural and grated cheeses, Breakstone’s® cottage cheese, Cracker Barrel®, Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi’s®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go-Gurt®, :ratio®, Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®, Gopi®, and Arz®.
At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued. Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Customer Solutions Analyst based in Londonderry, NH. Please note: We are not offer relocation assistance for this role.
The Analyst, Customer Solutions will be responsible for delivering customer insights and actionable supply chain solutions through strong partnerships with strategic customers, sales teams, and internal supply chain stakeholders. This role will leverage analytical tools, data, and cross-functional collaboration to identify operational gaps and design sustainable solutions that improve efficiency, reduce supply chain costs, and support profitable growth. The Customer Solutions Analyst will reports to the Manager, Customer Solutions
From your EXPERTISE to ours
Key responsibilities for this position include:
- Utilize analytical tools, systems, data, and reports to identify and lead service improvements, supply chain initiatives, and cost-saving opportunities with strategic customers.
- Develop collaborative supply chain partnerships with customers to maximize growth opportunities and create competitive advantage.
- Lead the development of value-added supply chain services that improve order profiles, distribution efficiency, forecast accuracy, and order fill rates.
- Partner with customers and internal teams to align and improve key performance metrics across demand planning, operations, manufacturing, supply chain, and sales.
- Develop and lead analytical reporting initiatives that identify, quantify, and track internal and external improvement opportunities.
- Identify scalable customer solutions and partner with Sales, Distribution, Transportation, Finance, and Supply Chain Planning to implement multi-customer initiatives.