Position Summary:
We are actively seeking an experienced, highly technical, and accomplished AML Technical Support & Data Specialist with 10+ years of professional experience to join our technology team onsite in Abu Dhabi or Dubai. In this specialized anti-money laundering (AML) operations and data support role, you will spearhead providing L2/L3 technical support for complex AML transaction-monitoring and customer-risk platforms. You will work closely with cross-functional compliance officers, data engineers, and IT infrastructure teams to monitor batch cycles, manage data feeds, investigate production incidents, and execute optimized Oracle SQL/PLSQL remediation scripts. Ideal candidates bring a strong academic background in computer science or finance, deep practical mastery of financial crime compliance systems, and immediate to 30-day availability.
Detailed Job Description:
As an AML Technical Support & Data Specialist based in Abu Dhabi or Dubai, you will take full ownership of ensuring the high availability, data completeness, and SLA adherence of mission-critical AML platforms. Your day-to-day responsibilities encompass monitoring daily batch cycles, data feeds, alerts, case management systems, and database jobs while investigating production incidents and performing rigorous root-cause analyses (RCA). You will analyze source-to-target data mappings for customer, account, transaction, KYC, risk, and alert data, and develop and optimize Oracle SQL/PLSQL queries, reconciliation scripts, and data-quality checks. Working in a fast-paced regulatory environment, you will troubleshoot complex ETL pipelines, file-transfer mechanisms, APIs, and application-integration bottlenecks across upstream and downstream systems.
Key Responsibilities:
- Provide expert L2/L3 technical support for enterprise AML transaction-monitoring and customer-risk platforms.
- Monitor daily batch cycles, data feeds, active alerts, case management systems, interfaces, and database jobs.
- Investigate production incidents, conduct root-cause analysis (RCA), implement corrective actions, and maintain documentation.
- Support daily AML operations while ensuring high system availability, data completeness, and strict SLA adherence.
- Analyze source-to-target data mappings covering customer, account, transaction, KYC, risk, alert, and case datasets.
- Develop, test, and optimize advanced Oracle SQL/PLSQL queries, reconciliation scripts, and data-quality checks.
- Execute controlled data fixes and data-patching procedures in accordance with compliance governance standards.
- Troubleshoot complex ETL pipelines, secure file-transfers, APIs, database errors, and application-integration issues.
- Collaborate closely with compliance analysts, risk managers, and upstream/downstream IT integration teams.
Required Qualifications & Skills:
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Finance, or a related field.
- Minimum 10+ years of professional experience in IT technical support, database administration, or financial crime compliance systems.
- Strong hands-on professional expertise in Oracle SQL/PLSQL programming, data analysis, and reconciliation.
- Proven experience providing L2/L3 technical support for enterprise AML transaction monitoring and risk platforms.
- Practical understanding of ETL workflows, data-quality validation frameworks, and enterprise database systems.
- Strong analytical, problem-solving, incident management, and cross-functional communication skills.
- Professional availability for deployment in Abu Dhabi or Dubai, with an immediate to 30-day notice period.
Nice-to-Have Skills:
- Professional certifications such as Association of Certified Anti-Money Laundering Specialists (ACAMS) or Oracle PL/SQL Developer Certified Professional.
- Familiarity with leading AML vendor software platforms (e.g., NICE Actimize, Fenergo, Fiserv, or Oracle FCCM).
- Experience with enterprise scheduling tools, Unix/Linux shell scripting, and log analysis platforms (Splunk, ELK).
- Prior working experience in tier-1 banking institutions, financial technology firms, or specialized IT consultancies in the UAE.
- Knowledge of UAE regulatory reporting requirements and Central Bank compliance frameworks.
Application Information:
- Salary/Rate: Competitive and commensurate with experience
- Deadline: Open until filled
- Notice Period: Immediate to 30 days joiner preferred
- Contract Duration: Permanent / Full-Time (Onsite)
Recruitment Pro Tip:
When applying for senior AML technical support roles, ensure your resume explicitly highlights your hands-on Oracle PL/SQL querying capabilities, data mapping analysis, and experience supporting production transaction-monitoring platforms.