Amazon Connect Expertise: Deep understanding of Amazon Connect core features and capabilities including Contact Lens. Proven experience in designing and implementing complex contact flows, including advanced routing logic, speech recognition, and text-to-speech using AWS LEX bots, Polly etc. Strong understanding of Amazon Connect's integration capabilities with other AWS Services, such as Lambda, SQS, SNS etc. Experience with Amazon Connect's API's and SDK's AWS Experience: Solid experience wit…