AI Transformation Owner Marketing

You will shape the AI strategy for the marketing function and turn high-impact opportunities into adopted solutions. You will map workflows, prioritise requests against business outcomes, define success metrics, and track results. You will build no-code and low-code AI agents, configure skills and MCP tools, manage agent performance, and iterate or replace solutions as tools evolve. You will coordinate a Champion network, run adoption activities, and partner with an AI Engineer on scalable and secure technical delivery.

Responsibilities

• Own the function's AI strategy and align it with executive and business priorities.
• Map end-to-end workflows, identify constraints, and find high-impact AI opportunities.
• Manage AI requests, ideas, and pain points from across the function.
• Prioritise AI work against business outcomes and executive guidance.
• Drive AI adoption and change management through feedback loops, office hours, onboarding, and rollout iteration.
• Build and coordinate a Champion network across sub-teams.
• Build AI agents with no-code and low-code platforms.
• Author and refine skills files for AI agents.
• Configure MCP servers and tools with the AI Engineer.
• Own the function's fleet of agents, track KPIs, run evaluations, and iterate on performance.
• Sunset and rebuild agent solutions when better approaches emerge.

Requirements

• Deep knowledge of function operations and end-to-end processes.
• Strategic prioritisation skills and ability to manage competing demands.
• Product management mindset, including intake, backlog, iteration, adoption, and success metrics.
• Strong communication and influence skills.
• Cross-functional process understanding.
• Experience building peer networks or communities of practice.
• Ability to build working AI agents, configure skills, connect MCP servers, and troubleshoot.
• Experience with or willingness to learn no-code and low-code AI platforms, prompt engineering, and agent configuration.
• Conceptual understanding of AI capabilities including summarisation, classification, generation, automation, and agentic workflows.
• Ability to map structured and unstructured data flows.

Benefits

• Health, financial, and well-being benefits.
• Flexible Paid Time Off.
• Team Member Resource Groups.
• Equity compensation and Employee Stock Purchase Plan.
• Parental Leave.