AI Technical Product Manager, AVP
State Street · Burlington, Massachusetts ·
- Category
- Product
- Experience
- 5+ years
- Company size
- 1000+
- Salary
- USD 80,000 – 140,000 / year
State Street · Burlington, Massachusetts ·
Who we are looking for
We are seeking a highly experienced Observability AI Technical Product Manager with deep hands-on expertise in Dynatrace Intelligence, including Davis AI, Grail, and advanced AIOps capabilities. This role blends technical product management with strong domain knowledge in observability, AI-driven operations, and platform reliability. The individual will define, own, and execute the observability intelligence roadmap, ensuring measurable outcomes across availability, performance, cost efficiency, and operational automation. This is a hands-on, technically grounded product role embedded within the Charles River platform organization.
What you will be doing
Partner with SaaS, engineering, SRE, technical support, and platform teams to define and deliver observability intelligence capabilities powered by Dynatrace Davis AI. Own the end-to-end product lifecycle including strategy, roadmap, requirements, prioritization, and value realization. Translate operational and business problems into AI-driven observability use cases such as anomaly detection, causal analysis, predictive alerting, automated remediation, and business impact analysis. Drive adoption of Dynatrace Intelligence across products and clients, ensuring observability data is actionable, explainable, and aligned with platform reliability objectives.
Why this role is important to us
The team you will be joining is part of the Charles River Investment Management Solution (CRIMS), a market leader in providing a comprehensive end-to-end investment management platform covering front, middle and back office. The Observability AI Technical Product Manager plays a critical role in advancing platform resilience and operational excellence by embedding AI-driven intelligence into how the platform is monitored, supported, and evolved. This role ensures observability is not just telemetry, but a strategic capability that improves client experience and accelerates decision-making.
Key Responsibilities:
Required Qualifications:
Bachelor of Science or Engineering (or equivalent experience) with 8+ years of experience in platform engineering, observability, reliability, or technical product management roles. 5+ years of hands-on experience with Dynatrace SaaS, including Davis AI, DQL, Grail, and log analytics. Strong understanding of AI/ML concepts as applied to AIOps, including anomaly detection, causality, signal-to-noise optimization, and predictive analytics. Deep knowledge of distributed systems, microservices, cloud-native architectures, and SaaS platforms. Proven ability to translate technical capabilities into product outcomes and business value.
Preferred Skills:
Experience with Kubernetes, cloud platforms, and large-scale SaaS environments. Familiarity with automation, DevOps, CI/CD, and IaC practices. Background in financial services or regulated enterprise environments. Strong executive communication and stakeholder management skills.
Salary Range:
$80,000 - $140,000 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
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Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.