Position Summary
Who are we?
Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.
Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible.
We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation.
Join us at Samsung and find your opportunity to do what you can't.
Looking for more? Visit our website www.samsung.com or our career page HERE!
Role and Responsibilities
We are looking for a Project Lead / Manager to drive process transformation initiatives enabled by process efficiency including automations as RPA´s and Artificial Intelligence (AI). This role will be responsible for leading cross-functional projects, mapping and redesigning business processes, and identifying opportunities where AI, automation, and advanced analytics can deliver measurable business value.
The ideal candidate combines strong project management, process mapping expertise, and a solid understanding of AI capabilities, acting as a bridge between business, IT, and data teams.
Opportunities to working with Process Innovation Team.
Areas of Responsibilities in this role, you will be responsible for:
- Project Leadership
- Lead end-to-end process transformation and AI-enabled projects, from discovery through implementation and benefits realization.
- Define project scope, milestones, risks, dependencies, and success metrics.
- Manage multiple initiatives simultaneously, ensuring on-time and on-budget delivery.
- Process Mapping & Improvement
- Conduct As-Is and To-Be process mapping using BPMN, SIPOC, or other tools mapping and value stream mapping.
- Identify inefficiencies, bottlenecks, and improvement opportunities across business processes.
- Work closely with Business stakeholders, IT, Data Science, and AI teams to translate business requirements into technical solutions.
- Support change management activities, including communication, training, and adoption.
- Design future-state processes integrating AI, automation, and digital tools.
- AI & Digital Enablement
- Identify, assess, and prioritize AI and automation use cases (e.g., GenAI, RPA + AI, OCR, NLP, predictive analytics).
- Support PoCs, pilots, and scale-up of AI solutions.
- Governance & Value Management
- Apply and reinforce AI governance, compliance, and ethical AI principles.
- Define and track KPIs, value realization, and benefits (cost savings, productivity, quality, customer experience).
- Ensure documentation, standards, and controls are properly maintained.
- Stakeholder & Change Management
- Act as a trusted partner to business leaders and functional teams.
- Facilitate workshops, process deep dives, and design sessions.
Requirements
- Bachelor’s degree in Engineering, Business, Information Systems, or related field.
- 5+ years of experience in project management, process improvement, or digital transformation.
- Proven experience with process mapping and redesign (As-Is / To-Be).
- Hands-on experience participating in or leading AI, automation, or advanced analytics projects.
- Strong communication skills with the ability to engage both technical and non-technical stakeholders.
- Expertise in Asana Project Management, ChatGPT is a plus.
- Fluent English and Portuguese.
Skills and Qualifications
Why is Samsung Electronics the place to be?
Join a Global Team: Work with a dynamic and diverse team, constantly interacting with different cultures.
Tackle Big Challenges: Our history is built on overcoming challenges and striving for excellence. Join us in pushing the boundaries of technology and innovation.
Shape the Future: Collaborate in an open, innovative environment where your ideas come to life, creating products that redefine the future.
Make an Impact: Contribute to groundbreaking technologies that improve lives and support communities worldwide. At Samsung, your work truly makes a difference.
Benefits:
· Comprehensive health and wellness programs
· Professional development opportunities
· Global networking and collaboration
At Samsung, we want you to be yourself! We prioritize fairness and will never request personal information unrelated to the selection process, such as marital status, age, gender, religion, or political opinions.
[For Samsung Electronics Employees Only - Job Requisition Number: R121060]
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