AI Platform / SRE Lead

Job Title: AI Platform / SRE Lead
Location: Remote – USA

Company Overview
Glint Tech Solutions is a women-owned, global IT staffing and recruiting firm serving enterprise clients across the USA and Canada.

Project Description
Our client is a leading enterprise organization transforming how healthcare data is made accessible, safely and reliably, at scale. We are seeking a senior AI Platform / SRE Lead to drive AI-enabled operational practices across distributed engineering teams, with a focus on reliability, automation, observability, production support, and the adoption of AI within DevOps and SRE processes.

Key Responsibilities

• Lead AI-enabled operations, reliability, automation, observability, and production support initiatives
• Identify and guide AI use cases for incident management, monitoring, troubleshooting, and operational automation
• Define operational standards, governance, and guardrails
• Drive adoption of AI-enabled DevOps and SRE practices
• Improve operational efficiency and reliability through automation and AI
• Serve as a technical advisor and escalation point across multiple delivery pods

Mandatory Skills

• Strong background in SRE, DevOps, production operations, automation, and Forward Deployed Engineering (FDE)
• Practical experience applying AI/GenAI to operational and client-specific use cases
• Expertise in observability, monitoring, incident management, troubleshooting, and CI/CD
• Experience establishing governance and guardrails, and serving as a senior technical escalation/advisory lead across multiple engineering pods
• Experience implementing AI-assisted incident response, intelligent monitoring, automated troubleshooting, and AI-enabled DevOps solutions
• Experience with FDE-led solution deployment and integration in complex enterprise environments

Nice-to-Have Skills

• Cloud platforms and Infrastructure as Code
• Enterprise AI tools
• Customer-facing technical delivery experience
• Large-scale healthcare or regulated environment experience
• Exceptional communication skills and a customer-service-oriented attitude
  
  Apply: [email protected]