AI Engineer, Virtual Insurance

We are looking for an experienced AI Engineer to join our engineering team and help drive the development and adoption of AI solutions across the organization. We build digital-first products and continuously explore how AI can improve our products, operations, and the way our teams work.

You will apply Generative AI and modern AI technologies to real-world business problems, working closely with engineering, product, data, and business teams to turn AI ideas into scalable, production-ready solutions.

What you will be doing:
· Design, develop, and deploy AI-powered applications and services, with a focus on Generative AI and Large Language Models (LLMs).
· Build AI solutions using techniques such as RAG, prompt engineering, tool/function calling, agents, and structured outputs.
· Integrate LLMs and AI capabilities into existing products, internal platforms, and business workflows.
· Develop and maintain backend services, APIs, and data pipelines required to support AI applications in production.
· Evaluate and experiment with different models, frameworks, and approaches to identify the most effective solution for specific use cases.
· Build evaluation and monitoring mechanisms to continuously improve AI quality, reliability, latency, and cost.
· Work closely with Product, Engineering, Data, and business stakeholders to identify high-impact AI opportunities and translate business needs into technical solutions.
· Prototype new AI ideas quickly, validate their feasibility, and turn successful prototypes into reliable production systems.
· Stay current with developments in Generative AI and proactively explore technologies that can create meaningful business impact.

What we are looking for:
· 3+ years of experience in software engineering, machine learning engineering, AI engineering, or a related field.
· Strong programming skills in Python and solid software engineering fundamentals.
· Hands-on experience building applications using LLMs or Generative AI.
· Experience working with commercial or open-source LLMs and related APIs/frameworks.
· Practical understanding of RAG, embeddings, vector databases, prompt engineering, and LLM application architecture.
· Experience designing and developing APIs, backend services, or production-grade applications.
· Familiarity with cloud platforms such as AWS, GCP, or Azure.
· Good understanding of databases, data processing, and system integration.
· Ability to independently explore ambiguous problems, experiment quickly, and turn ideas into working solutions.
· Strong communication and collaboration skills, with the ability to work effectively across technical and non-technical teams.

Nice to have:
· Experience building AI agents or agentic workflows, including multi-step reasoning and tool integration.
· Experience with LLM evaluation, observability, guardrails, or AI application monitoring.
· Experience with vector databases or search technologies such as Elasticsearch, OpenSearch, Pinecone, Weaviate, or similar tools.
· Experience with MLOps / LLMOps, model deployment, CI/CD, Docker, or Kubernetes.
· Experience optimizing AI applications for latency, scalability, reliability, and cost.
· Experience with machine learning, NLP, recommendation systems, or other applied AI domains.
· Experience working in fintech, insurtech, financial services, or other regulated industries.
· Experience contributing to AI adoption, automation, or developer productivity initiatives within an organization.