AI Engineer at massmutual – Springfield | Jobyssey

Job Description

AI Engineer | Data Science & AI Engineering

Full-Time Hybrid (3 days/per week in office)

The Opportunity

MassMutual’s AI & Data Science team is seeking a skilled AI Engineer to join our high-performing, cross-functional team. In this role, you will own the design, development, and delivery of AI solutions that address complex, high-value business problems across the enterprise. You’ll apply machine learning, generative and agentic AI, and LLM-based techniques to real-world challenges, working independently to scope problems, build and evaluate solutions, and bring them into production. At this level, you are expected to take full ownership of defined initiatives with minimal supervision, driving quality and performance from development through deployment.

The Team

This is a unique opportunity to work alongside experts in applied AI, statistics, and computer science. The team operates at the intersection of cutting-edge research and enterprise delivery, building AI solutions that shape the future of MassMutual and the life insurance industry at large. We partner closely with technology and business stakeholders across the organization, and we invest in growth through a culture of peer learning, candid feedback, and shared technical standards. The team is defined by a shared commitment to scientific and engineering excellence, meaningful work, and the kind of collaboration that makes challenging problems tractable.

The Impact

Design, build, and deliver end-to-end AI/ML solutions for defined business use cases, using LLMs, deep learning, agentic AI, and probabilistic modeling, with ownership of quality and performance from development through deployment.
Frame and scope AI problems independently, defining success metrics and evaluation criteria in collaboration with stakeholders before and during solution development.
Design and conduct rigorous evaluations of AI system performance, including experimentation, benchmarking across models, and quantitative analysis, to validate approaches and support sound technical decisions.
Build rapid prototypes to test AI approaches and advance validated solutions into production-grade applications (e.g., intelligent interfaces, dashboards, automated pipelines).
Apply best practices in AI development, responsible AI deployment, and production engineering, contributing to team-wide standards and reusable frameworks.
Communicate findings and recommendations clearly to technical peers and non-technical stakeholders, translating quantitative results into actionable insights.
Contribute to team knowledge and development, including peer feedback, documentation, and knowledge sharing with less experienced colleagues.

The Minimum Qualifications

4+ years of experience in data science, machine learning, or AI engineering, with a track record of delivering AI/ML solutions independently and at scale.
4+ years of experience across the following areas:
- Machine learning, statistics, NLP, and LLMs, including generative AI, agentic architectures, prompt engineering, and evaluation of LLM performance across foundation models.
- Building and deploying production AI systems, including model integration, API development, and cloud-based infrastructure.
- Python programming, with the ability to write clean, well-tested, production-quality code.
Bachelor’s degree in Computer Science, Statistics, Applied Mathematics, Electrical Engineering, Physics, or a related quantitative field.

The Ideal Qualifications

Experience with agentic AI frameworks and tooling, such as Bedrock AgentCore, AWS Strands, Azure, and MCP/A2A protocols.
Breadth across AI and data science methods, including classical ML, causal inference, optimization, and Bayesian approaches, with comfort working across techniques as problems demand.
Proficiency in SQL and database design; familiarity with cloud-native data platforms, vector databases, and semantic search.
Master’s degree or equivalent depth demonstrated through research, applied projects, or prior work. Candidates with a Master’s may be considered with fewer years of professional experience.
Applied research credentials, such as published work, significant open-source contributions, or a demonstrated record of scientific rigor in industry.
Clear and effective communication skills, with the ability to explain technical concepts and present findings to both technical and non-technical audiences.

What to Expect as Part of MassMutual and the Team

Regular meetings with the AI & Data Science team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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Salary Range:

$141,300-$185,400

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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