AI Enablement and Governance Manager
Dover Park Hospice · Singapore, SG ·
- Category
- Management
- Experience
- 3+ years
Dover Park Hospice · Singapore, SG ·
We are looking for a Manager, AI Enablement and Governance to lead the safe, responsible and effective adoption of artificial intelligence across DPH.
You will work closely with clinical, operational and corporate teams to identify meaningful AI opportunities, assess and pilot solutions and support their adoption. At the same time, you will establish the governance, risk and operating frameworks needed to ensure AI is used safely, responsibly and in line with healthcare requirements.
This is an exciting opportunity for someone who enjoys working at the intersection of AI, technology, people and business transformation and wants to make a meaningful impact in healthcare.
Develop and maintain DPH’s AI roadmap in line with organisational priorities
Identify and assess AI opportunities across clinical, operational and corporate functions
Translate business needs into practical AI use cases with clear outcomes and success measures
Lead the assessment, prioritisation and management of DPH’s AI use case portfolio
Coordinate AI pilots, proof of concepts and implementation from assessment through adoption
Establish and maintain AI governance policies, standards and risk assessment processes
Assess AI solutions for safety, privacy, security, accuracy, transparency, cost and suitability
Ensure appropriate human oversight, accountability and controls for higher risk and patient related AI applications
Manage AI vendors and support solution evaluation, due diligence, contracts and implementation
Monitor deployed AI solutions for performance, reliability, output quality, risks and user feedback
Coordinate the investigation and escalation of inaccurate, unsafe, biased or inappropriate AI behaviour
Work closely with Cybersecurity, Data Governance and IT teams to manage privacy, security and technology risks
Develop AI literacy and responsible use guidance for staff and build internal AI champions
Support teams in redesigning workflows and adopting AI enabled ways of working
Measure and communicate the benefits of AI initiatives including time savings, service quality, user experience, safety and cost
Provide management with updates on AI opportunities, portfolio progress, risks and benefits
Degree in Information Technology, Computer Science, Data Science, Artificial Intelligence, Information Systems or a related discipline
3 to 5 years of relevant experience in AI, digital transformation, technology governance, data governance or related areas
Practical experience in evaluating, piloting or implementing AI, analytics or generative AI solutions
Good understanding of responsible AI principles including safety, human oversight, privacy, transparency, fairness and accountability
Experience in vendor management, business requirements, UAT, change management and benefits realisation
Strong ability to translate between technical and non technical stakeholders and understand business or clinical workflows
Strong stakeholder management, communication, organisational and problem solving skills
Healthcare, community care or social service experience would be an advantage
Relevant training or certification in AI, AI governance, data governance, risk, project management or change management would be an added advantage