Agile Program Delivery Manager

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

In this role, you will ensure the success of a portfolio of interdependent teams (a program) in delivering, primarily by identifying and removing systemic impediments that hinder the teams' ability to deliver across the program. You will support multiple cross-functional DevOps/DevSecOps teams (Technical Ecosystems) and will serve as a leader and coach within the program's delivery framework.

• Reports To: DevOps Lead, Release, Governance & Practices
• Job Location: This role is hybrid (2-3 days/week in the office) - based in Montreal, QC.

Key Accountabilities

• Dependency Management & Synergy: Proactively manage and track technical dependencies through the full project lifecycle, facilitating communication between technical engineering squads and infrastructure service providers to prevent project bottlenecks.
• Roadmap & Delivery Execution: Manage roadmaps, including environment provisioning, cloud migration, or platform tooling upgrades.
• Impediment Removal & Problem Solving: Identify and resolve program-level impediments early, remove them, and escalate when needed.
• Stakeholder Visibility & Communication: Provide executive visibility into program commitments, targets, and progress using clear visual reporting, translating technical challenges into actionable insights for leadership.
• Agile Coaching & Governance: Champion Lean and Agile best practices, optimizing delivery frameworks and fostering a culture of continuous learning and process improvement across all teams.
• Data-Driven Optimization: Analyze key program and delivery metrics to expose systemic bottlenecks and propose process enhancements that drive program throughput.
• People Leadership & Mentorship: Mentor and develop Delivery Managers and team members, promoting accountability, supporting team growth, and fostering an inclusive, high-performing environment.
• Operational Efficiency & FinOps: Support financial management practices by monitoring cloud cost variance and driving operational efficiency across technical ecosystems.
• Strategic Alignment: Partner with cross-functional technical leads to align DevOps roadmaps with broader enterprise architecture goals, maintaining clear documentation and transparent reporting.

Must Have(s)

• 8+ years of Agile Program/Project Management experience within engineering organizations, utilizing frameworks such as Scrum, Kanban, or Scrumban.
• Proven leadership and line management experience overseeing Delivery Managers or Scrum Masters, with strong interpersonal and consensus-building skills in fast-paced environments.
• Professional Agile Certification: Certified Scrum Master (CSM), SAFe Program Consultant (SPC), Certified Scrum Professional (CSP), or equivalent.
• Expertise with the Atlassian product suite: Advanced skills in Jira, Jira Plans, Confluence, Tempo, and Jira Service Management(JSM).
• Comprehensive knowledge of the Software Development Lifecycle (SDLC): Strong grasp of how enterprise-scale software is architected, built, tested, and deployed across technical disciplines (Engineering, QA, DevOps, Security).
• Exceptional communication skills: Demonstrated ability to translate complex technical blockers into clear executive-level updates and foster collaboration across diverse stakeholder groups.
• AI Skills: Demonstrate ability to utilize AI products. Proven experience with AI products (e.g. Google Gemini, Anthropic Claude and Microsoft Copilot) to automate and leverage skills.

Nice to Have(s)

• Experience with DevX and QaX methodology and best practices.
• Prior experience managing cloud cost variance (FinOps principles) and project financial tracking.
• Hands-on background participating in enterprise-wide cloud migrations or platform modernization initiatives.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.