Agile Delivery Lead (Scrum Master)

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About IMG Academy
IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field.

IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences:

• Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida
• Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance
• Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators
• Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences

Position Summary:
The Agile Delivery Lead helps build high performing software and infrastructure teams to deliver high-value products, platform components and projects using Agile development methodologies. The Agile Delivery Lead role combines the responsibilities of a scrum facilitator, an organizational leader, and a developer of team capacities. Your mission is to both protect teams and hold them accountable, by ensuring the psychological health of their members while ensuring delivery and quality. As a member of each team’s triumvirate, you will serve alongside the Product Owner and Technical Lead on one or more development teams, shepherding the team’s development, implementing continuous improvement in process and communication, and educating the team in Lean and Agile methodology, practices, and values.

The Agile Delivery Lead will need to exhibits Lean/Agile leadership and embodies the five values of scrum: focus, courage, openness, commitment, and respect. Able to wield a masterful toolbox of artifacts, techniques, and frameworks to deliver high value outcomes in the development process. Can understand how to develop psychological safety on teams; understand the importance of transparency and vulnerability, and facilitate a healthy diversity of opinions and views, improving communication on an ongoing basis and helps teams confront conflict in a productive fashion. The Agile Delivery Lead has a keen sense of balance between UX design, engineering capabilities, user/customer needs, process, and business goals to facilitate building walking prototype skeletons and making smart tradeoffs.

Position Responsibilities:

Team Development

• Develop a strong, self-sustaining team with rich and comprehensive software development practices around communication, estimation, planning, prioritization, and delivery.
• Nurture team health by demonstrating vulnerability in leadership, holding team members accountable for their actions, and ensuring a structured process is used to capture and share feedback within and outside the team.
• Maintain an open and transparent set of facilitation practices for clear communication of backlog, workload, throughput, and velocity, with clear metrics on delivery and milestones.
• Assess skills across team members based on the competency matrix of their discipline, performing gap analysis relative to workload and team responsibilities.

Facilitation

• Facilitate team meetings, including daily stand-up, sprint planning, demos, and retrospectives.
• Support the Product Owner and/or Platform Lead in their efforts to facilitate a healthy team dynamic around scope and prioritization.
• Support the Technical Lead in their efforts to build iteratively with good technical decision-making and the acknowledgment of trade-offs to avoid or accept technical debt.
• Provide checks and balances between getting more done and maintaining high quality and efficiency.
• Support the Team by removing impediments that prevent them from delivering work.
• Ensure transparency into the team’s work through the sprint backlog, burndown chart and other metrics.

Portfolio Management

• Coordinate multiple teams towards on-time delivery of committed work.
• Work with Product and Platform leads to perform 90-day scenario and major release plans, contingency plans, and resource forecasts.
• Manage inter- and intra-team prioritization based on software and project dependencies.
• Utilize project management skills including, as applicable, preparing project plans, meeting agendas, meeting follow-up and decision documentation.
• Keep stakeholders informed on status of projects, accomplishments, and issues in a timely fashion, while developing action plans to resolve delays or problems and meet deadlines.
• Work with team leads to design, build, and launch a Team Maturity model to facilitate the meta-development of execution capacity across the Technology team.
• Adopt a phased implementation for enhancing technical competencies, communication, platform, culture, systems/capabilities, process, curiosity, ownership and management through training, coaching, education, and regular events.

Knowledge, Skills and Abilities:

• 5+ years of experience in Agile facilitation and project management.
• 5-7 years of experience working in a multi-team, cross-functional, platform environment.
• Strong facilitation and collaboration skills.
• Strong preference for candidates with a mix of start-up and/or growth-stage experience.
• Strong preference for candidates with experience in organizational change management.
• Any experience supporting Salesforce development teams is a plus.
• You have a track record of facilitation in building high-quality teams.
• Ability to consistently and actively coach teams to greater health and performance.
• Proven ability to get things done in cross-functional implementation.
• Proven ability to work effectively in fast-paced, ever-changing, growth-stage organizations.
• Ability to inspire, motivate by example, and manage change across the organization.
• Knowledge in Lean and Agile methodology, with pragmatism and adaptability.
• Proven skills in stakeholder management, strategic prioritization, consensus, and evangelism.
• Demonstrated willingness to play at multiple levels: strategic, managerial, and executional.
• Superior visual, verbal, and textual communication, presentation, and storytelling skills.

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Background Requirements:

• Requires a background check upon offer

Some positions, particularly those that have responsibilities working with student-athletes and supporting IMG Academy on campus with events involving minors, may require a L2 background screen. The requirement will be communicated during onboarding, and instructions for submission of level 2 backgrounds will be provided. Learn more about the screening process and requirements by visiting the Florida Care Provider Background Screening Education & Awareness website: https://info.flclearinghouse.com.

Benefits:

As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.

• Comprehensive Medical, Dental and Vision
• Flexible Spending Account and Health Savings Account options
• 401k with an Employer Match
• Short Term and Long Term Disability
• Group and Supplemental Life & AD&D
• Gym Discount Program
• Pet Insurance
• Wellbeing Program
• and more!

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better:

www.ncsasports.org

www.ncsasports.org/careers

NCSA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.