All jobs Remote Browse Skills

Search jobs collected from company career pages and public sources, in one place.

Built by Darshit Gajjar. Follow me:

Explore

All jobs Browse all categories Remote jobs Junior roles Senior roles

Popular

AI engineering Frontend Backend Data science

Legal

Disclaimer & Terms Job safety tips Report a job

Jobyssey is a job search engine. We are not the employer or a recruiter and do not verify listings. Jobs link to third-party sites and you apply there at your own risk. Never pay to apply for a job. Company names and trademarks belong to their owners. See the full disclaimer.

© 2026 Jobyssey

Home Jobs Remote Explore

Agente service Desk 1º nível at inetum2 – Lisbon | Jobyssey

Home
Jobs
Support jobs
Agente service Desk 1º nível

Agente service Desk 1º nível

inetum2 · Lisbon, Portugal, Lisboa, pt · 2 months ago

Apply on company site

Before you apply

Jobyssey is a search engine. We don't post, own or verify this job and are not the employer or a recruiter. You'll apply directly on jobs.smartrecruiters.com, under that site's terms.

Never pay to apply, for training or equipment, and never share bank details, ID documents or passwords before you've confirmed the employer is real.

Job safety tips Report this job Disclaimer

Category: Support

active-directory dns entra-id networking onedrive sharepoint tcp-ip vpn

Provide first-line IT support as the main point of contact for users, ensuring efficient handling and resolution of incidents and service requests.

Main Responsibilities

Log and manage tickets using ITSM tools
Deliver remote support (phone, email, chat)
Troubleshoot low-complexity issues (hardware, software, access)
Support Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
Perform basic user administration (Active Directory / Entra ID)
Escalate incidents when required
Ensure SLA compliance

Experience in IT support (1st line)
Knowledge of Windows 10/11
Basic networking knowledge (TCP/IP, DNS, VPN)
Experience with ticketing tools
Strong communication and user orientation

Explore more jobs

Support jobs Remote Support jobs