Aftermarket Sales Engineer

Overview of the role

We are looking for a customer-focused and commercially driven Aftermarket Sales Engineer to join our Power & Industrial Products Division in Dubai. This role plays a critical part in driving service and parts revenue while strengthening relationships with key Oil & Gas and industrial customers.

You will be responsible for managing aftermarket sales, developing service proposals, and ensuring workshop utilization through strong pipeline generation and customer engagement. This is an exciting opportunity to combine your technical expertise with business development capabilities in a fast-paced and growth-oriented environment.

What you will do

• Drive service and spare parts revenue growth by managing customer accounts and expanding business opportunities
• Develop technical proposals for overhaul solutions including winches and hoists
• Identify and target new customers while re-engaging with inactive accounts to maximize revenue opportunities
• Manage end-to-end sales cycles including quotations, negotiations, and order fulfillment
• Ensure timely delivery of customer requirements while maintaining strong service quality and customer satisfaction
• Build and maintain long-term relationships with key Oil & Gas and industrial customers
• Monitor market trends, competitor activity, and customer demand to support business growth
• Collaborate with internal teams to ensure workshop utilization and efficient service delivery

Required skills to be successful

• Strong technical and commercial knowledge of compressed air systems and industrial equipment
• Proven ability in aftermarket sales and service operations
• Excellent negotiation, communication, and presentation skills
• Strong customer relationship management and account development skills
• Good understanding of SAP and aftermarket service processes
• Ability to manage multiple clients and projects simultaneously

About the team

You will be part of the Power & Industrial Products Division within FAMCO, supporting a high-performing team focused on delivering reliable aftermarket solutions to customers across the UAE. The team works closely with service, workshop, and operations functions to ensure high-quality delivery and strong customer satisfaction within the industrial and Oil & Gas sectors.

What equips you for the role

• Bachelor’s degree in Mechanical or Electrical Engineering (MBA is an advantage)
• Minimum 5+ years’ experience in aftersales/service of compressed air systems or related equipment
• Strong experience working with Oil & Gas customers and industrial clients
• Knowledge of centrifugal, rotary, and lubricated compressors is highly desirable
• Experience managing techno-commercial contracts and long-term service agreements
• Strong business acumen and ability to deliver revenue and margin targets
• UAE or regional experience in a similar role is preferred

About Al-Futtaim Group

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.