Advocate - Overnight Support, Part Time

The philosophy of our organization is that all people have the right to live without fear, abuse, oppression, and violence. Our advocacy programs embrace the philosophy that people experiencing violence and/or abuse have the potential to control their lives and can be helped in doing so through support, information, and encouragement. We believe that our organization should model behavior that is nonviolent and uses power responsibly for personal and organizational action and growth.

HOURS: 10:30pm to 8:30am (30 hours/week)

SUMMARY OF DESCRIPTION AND RESPONSIBILITIES:

The Overnight Support Advocate will provide after-hours support for all safe housing residents. They play a crucial role in providing after-hours support and care to clients. This position is responsible for maintaining the emergency shelter, assisting clients with accessing basic needs, and promoting wellness and safety within the emergency shelter. The ideal candidate is compassionate, capable of handling multiple tasks efficiently, and is incredibly reliable.

DUTIES AND RESPONSIBILITIES:

• Reflect and understand how identities could give advantages in the workplace—even if they are not asked for or earned—while others might experience disadvantages. Reflect on how our position and power may shift depending on the environment, the people, or the institutions at play. Build the awareness and compassion that is needed and expected to create an equitable and inclusive workplace.
• Create an inclusive environment and behave in a way that ensures that clients and employees feel embraced, no matter what their cultural orientations are, respected and valued, engaged, and connected to the community, and safe from abuse and harassment.
• Provide crisis intervention services for phone-in and walk-in survivors.
• Perform entries with accepted clients.
• Promote a positive environment within the shelter for both residents and employees.
• Every hour, complete a walk-through of the building to ensure client needs are met.
• Complete documentation of interactions and calls by the end of the shift.
• Replenish necessary supplies in resident rooms, including toilet paper, trash bins and bags, shampoo, and conditioner.
• Wash, fold, and restock bedding supplies to prepare for new residents.
• Create toiletry bags for incoming clients.
• Ensure all living spaces meet the shelter’s cleanliness and safety standards through regular walk-throughs and inspections.
• Assist Shelter Facilities Support Specialist with cleaning and preparing rooms for new residents after a resident has left the program within 3-5 business days of their departure.
• Other duties and tasks may be assigned as business needs change

TOOLS AND EQUIPMENT USED:

Personal computer, including word processing software, database knowledge; electronic mail and internet knowledge; copy and fax machines; phone.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment includes office and criminal justice facilities. The noise level in the work environment is usually quiet but occasionally noisy.