Who You’ll Work With
When you join Arista as part of the Customer Engineering team, you're not just stepping into a role; you're becoming part of a team of industry experts and technical leaders. You'll be working alongside some of the most skilled field engineers in the industry. Our team prides itself on not just understanding the technology but also the business impact and aligning our solutions with the larger goals of our customers. In collaboration with our Product Management and Software Development teams, you will play a pivotal role in steering product developments, offerings, and strategic direction to best serve our customers and prospects. Supported by the expertise of our world class Arista TAC, cutting-edge proof-of-concept resources, and support of the executive team, you are well-positioned to lead and innovate within the industry.
What You'll Do
We are experiencing tremendous growth and have an immediate need for a creative, collaborative, self-motivated Advisory Systems Engineer to partner with our Account teams to provide onsite technical systems engineering support for one of our important customers in San Jose, California.
The Advisory Systems Engineer is a critical component of the Arista Account team with the key responsibility of acting as a trusted advisor for our customers to gather requirements and identify opportunities with existing and new customers.
- Collaborate with Arista Account Managers to gain an in-depth business and technological understanding of our enterprise clients and conduct whiteboard network architectural reviews to identify areas for improvement in network performance and efficiency
- You will conduct Arista product presentations of Arista’s Open Networking Data Center and Cognitive Campus (including WIFI) networking solutions, CloudVision (Network Automation), Security (Network Detection), Endpoint Security and Real-time Fabric Monitoring solutions.
- You will OWN the pre-sales and post-sales technical relationship with the assigned customers and channel partners
- Build and maintain a deep, sound knowledge of all Arista technologies, in order to support and help in the enablement of channel partner engineers and customers’ engineers and architects
- Execute technical Quarterly Business Reviews with customer base
- Support onsite requirements at the customer site
- Facilitate technical training on Arista’s products, differentiators, solutions, and demos
- You will architect, design and propose Arista Data Center & Campus network solutions using leaf-spine architectures (VxLAN, EVPN) and network overlays to capture additional sales.
- Perform hands-on testing to validate customer proof-of-concept setups, Data Center and/or Campus network designs, and network deployments using new products and features.
- Put together design guidelines and recommend improvements to customers for the networks they support
- Partner with Sales Team to respond to RFP/RFQs
- Author feature requests, business justifications, and provide feedback to the Product Management, Hardware Development and Software Development organizations
- Represent Arista at industry events and conferences, including potential speaking roles.
- Present technical content to worldwide organizations both virtually and in-person
- Create technical marketing materials for the global Arista organization
- Author white papers on technology and product
- Travel expectations is approximately 15-30%
- Must be fluent in English and Mandarin
- BS/CS/CE Business or Technical degree required; MBA/MS degree a strong plus
- Network Industry Certification preferred (e.g. CCIE (R&S), JNCIE, ACE-5,6,7)
- You possess a minimum of 5+ years of L2/L3 networking design and implementation experience with a focus on Data Center, Campus, and WIFI solutions
- Strong presentation and selling skills including communication of complex technical material
- Solid understanding and knowledge of how to build successful relationships between an equipment manufacturer and a customer base of executives, architects, engineers and operations teams
- Good interpersonal skills, customer relations skills, and problem management skills, with the ability to stay calm and professional under pressure while working to strict deadlines
- Experience creating technical material (slides, white papers, battle cards, solution guides, etc)
- You possess recent experience in leaf-spine architecture design.
- Demonstrated work experience as either a Sales Engineer, Solutions Architect, Pre-Sales SE or Network Consulting Engineer preferred
- Expert knowledge in the following areas: Ethernet, RSTP/ MSTP, VLANs, IP Routing, TCP/IP, OSPF, BGP, eBGP, VxLAN, EVPN, Multicast, Spanning Tree, QoS
- Expert level knowledge of industry-standard CLI
- Previous experience building network automation using Python and Ansible HIGHLY desired.
- Strong writing skills and ability to create informative white papers on technology and products is highly desired
Compensation Information
Base pay range: $130- $187k flexible (depending on experience and location). Includes equity, bonuses, and comprehensive benefits. The actual salary offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and US location. The salary range provided reflects the base salary and in addition may also be eligible for discretionary Arista bonuses, commissions, equity, and benefits including medical, dental, vision, wellbeing, tax savings and income protection. The recruiting team can share more details during the hiring process specific to the role and location.
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Arista Networks is an equal opportunity employer. Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other factor determined to be unlawful under applicable federal, state, or law law. All your information will be kept confidential according to EEO guidelines.