Position Overview

Blue Acorn iCi is seeking an Adobe Marketing Automation Proxy Product Owner to lead the technical execution of journey and campaign deliverables within Adobe Journey Optimizer (AJO). This person will translate marketing needs into actionable journey use cases, manage delivery priorities, and partner closely with automation specialists and business stakeholders through implementation.

The ideal candidate combines practical AJO delivery experience with strong product ownership, backlog prioritization, and communication skills. This is not a purely strategic product role; candidates should be comfortable owning the technical path from requirements through campaign and journey delivery.

Location: Chicago, IL or Milwaukee, WI

Key Responsibilities

Technology Enablement

• Own the technical execution and delivery of work within the marketing automation product function.
• Translate marketing objectives and business requirements into clear AJO journey use cases, user stories, acceptance criteria, and delivery plans.
• Design and implement customer journey use cases within Adobe Journey Optimizer.
• Manage and continuously refine the backlog for journey and email campaign delivery.
• Prioritize campaign requests in partnership with marketing stakeholders and automation specialists.
• Coordinate technical execution across campaign configuration, journey orchestration, testing, approvals, deployment, and post-launch follow-up.
• Partner with AJO specialists and adjacent technical teams to resolve dependencies, risks, data needs, and implementation constraints.
• Maintain delivery visibility, identify blockers, and ensure work progresses according to agreed priorities and outcomes.
• Support backlog refinement, sprint planning, release coordination, and continuous improvement of automation delivery processes.
• Convert journey and campaign requests into clear, technically executable work.
• Maintain visible, well-managed delivery priorities aligned to business value.
• Provide automation specialists with the requirements, context, decisions, and support needed to deliver efficiently.

Business Engagement

• Engage marketing and business stakeholders to understand campaign goals, requirements, priorities, and success criteria.
• Translate technical concepts, dependencies, limitations, and delivery trade-offs into simple business language.
• Connect platform complexity to stakeholder needs so that decisions and expectations remain clear throughout delivery.
• Communicate progress, risks, decisions, and outcomes effectively to both technical and non-technical audiences.
• Help business stakeholders understand technical trade-offs, delivery status, risks, and outcomes without unnecessary complexity.
• Ensure journeys and campaigns move reliably from intake through implementation and launch.

Required Skills & Experience

• Demonstrated experience as a Product Owner, Proxy Product Owner, Marketing Automation Lead, MarTech Product Manager, or similar delivery-focused role.
• Hands-on delivery experience with Adobe Journey Optimizer (AJO), including the design or implementation of customer journeys and campaign use cases.
• Experience managing email or cross-channel campaign intake, backlogs, prioritization, and delivery with marketing automation specialists.
• Ability to convert marketing requirements into technically actionable user stories, acceptance criteria, workflows, and release plans.
• Strong understanding of journey orchestration, audience activation, campaign operations, testing, approvals, and deployment processes.
• Experience partnering with marketing, product, data, engineering, analytics, and platform stakeholders.
• Strong Agile product ownership skills, including backlog refinement, prioritization, sprint planning, and dependency management.
• Excellent written and verbal communication, facilitation, expectation management, and stakeholder-facing presentation skills.

Platform Experience

Candidates should have experience with the following platforms and capabilities:

• Core Product: Adobe Journey Optimizer (AJO)
• Journey Delivery: Journey design, orchestration, implementation, testing, deployment, and optimization.
• Campaign Operations: Email campaign intake, prioritization, production workflows, approvals, and delivery coordination.
• Product Ownership: Requirements, user stories, acceptance criteria, backlog management, Agile delivery, and release planning.

Preferred Qualifications

• Experience delivering AJO programs in a large enterprise or complex matrixed organization.
• Familiarity with Adobe Experience Platform (AEP), audience/data dependencies, or adjacent Adobe Experience Cloud capabilities.
• Experience coordinating delivery across internal teams, business stakeholders, implementation partners, or augmented resources.
• Current residence in the Chicago or Milwaukee area, or a confirmed willingness to self-relocate.

Compensation

The base salary range for this position is $110,000–$150,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: [email protected].

California applicants: Please click here for CCPA disclosures.