Administrative Coordinator - Business Operations

The Business Development Administrative Coordinator provides administrative and operational support to the Mirion Business Development team. This role coordinates customer inquiries, quotations, orders, shipments, vendor communications, reporting, and documentation to ensure timely execution of business opportunities and sales activities. The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage multiple priorities and support cross-functional collaboration in a fast-paced environment.

JOB RESPONSIBILITIES, DUTIES & CORE FUNCTIONS
Spare Parts and Material Sales Support

Support spare parts, material sales, and replacement item requests by coordinating customer inquiries and internal follow-through activities.
Receive, review, and organize customer requests related to pricing, availability, lead times, and delivery schedules.
Coordinate with internal departments, suppliers, and vendors to verify part numbers, pricing, lead times, and availability.
Prepare and maintain quotations, sales documentation, and related records.
Monitor open requests and transactions to ensure timely communication and completion of follow-up actions.
Support revenue-generating opportunities by ensuring customer requests and sales activities are processed efficiently and accurately.

Order Coordination and Fulfillment

Coordinate order processing activities with purchasing, warehouse, shipping, receiving, vendors, and project teams.
Track orders from request through fulfillment and provide status updates to internal stakeholders.
Resolve order-related issues, including missing information, documentation discrepancies, shipping delays, and incorrect material requests.
Maintain accurate records of approvals, order status, shipments, receipts, and deliveries.

Business Development Administrative Support

Provide administrative and operational support to Business Development team members.
Coordinate customer follow-ups, meeting notes, action items, and opportunity tracking activities.
Maintain opportunity pipelines, customer records, quote logs, and order status reports.
Schedule customer meetings, internal reviews, and coordination calls.
Prepare reports, presentations, spreadsheets, and status updates for leadership and the Business Development team.
Monitor open action items and escalate priorities as needed to support timely execution.

Documentation and Process Improvement

Maintain accurate and organized records for customer inquiries, quotations, purchase requests, order status, and shipping activities.
Manage shared documentation repositories, templates, and business development resources.
Support the development and implementation of standardized processes for quotation management, material ordering, and order fulfillment.
Identify process improvement opportunities and recommend solutions that enhance efficiency, accuracy, and responsiveness.
Assist in developing standard operating procedures, checklists, and business tracking tools.

KNOWLEDGE, EXPERIENCE, & SKILLS

Required Bachelor’s degree or equivalent combination of education and experience.
One to two years of experience in business operations, sales support, customer service, logistics, purchasing, or a related field.
Excellent written and verbal communication skills.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Strong attention to detail and commitment to accuracy.
Proficiency with Microsoft Office applications, particularly Excel, Outlook, Teams, and SharePoint.
Ability to work independently while collaborating effectively across multiple functions.
Professional customer service skills and ability to build productive working relationships.

Preferred Experience with SAP or other ERP systems.

Experience with CRM platforms and sales opportunity tracking tools.
Ability to interpret part numbers, bills of material, equipment lists, and technical documentation.
Experience supporting sales, business development, project management, or operations teams.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Physical Requirements

Required to sit or stand, bend, type and reach while performing daily functions.
Daily work with office equipment and materials.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is sitting at a desk or standing to perform other tasks.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.