ADMIN ASSISTANT

Company Overview / Employee Value Proposition

PINNACLE CREDIT SERVICES PTE. LTD.

Our business originated from a consumer collection operation previously owned and managed as a major credit bureau agency in Singapore - which was acquired by us and reconstituted as Pinnacle Credit Services Pte Ltd (PCS) in September 2008.

We are wholly committed to perform at the highest standard of professionalism, security and integrity for our clients.

Pinnacle Credit Services Pte Ltd possesses strong and rich institutional knowledge and experience in the industry. Among the list of our blue-chip clients are the top businesses in Singapore in the healthcare, banking sectors, telecommunication sectors.

With just under 17 years of operation, we have grown from a 10-man team to a company of over 70 staff and are in full compliance with the tough and rigorous regimentation of the regulators.

Job Summary

Support the business by managing account receivables, preparing invoicing, generating reports, and ensuring compliance with client requirements.

Responsibilities

• Liaise with clients to resolve account receivable issues and maintain positive client relationships
• Respond to and update daily client queries to ensure timely communication
• Update daily payment files and manage account placements to maintain accurate records
• Prepare monthly invoicing to ensure billing accuracy and completeness
• Generate detailed reports to support clients' reporting needs
• Assist in reviewing cases for reporting to identify discrepancies and support decision-making
• Manage and monitor accounts to ensure compliance with client requirements and regulatory standards
• Perform other ad-hoc duties as assigned to support operational efficiency and team objectives

Required competencies and certifications

• Proficient in MS Office, especially Excel, to perform data management and reporting tasks
• Working knowledge of V lookup and Pivot tables in Excel (not compulsory as training will be provided)
• Strong numerical accuracy and attention to detail to ensure error-free documentation
• Ability to work independently under tight deadlines to deliver timely results

Preferred competencies and qualifications

• Diploma, GCE ‘A’ Level, GCE ‘O’ Level, Higher Nitec Certificate, or Nitec Certificate
• 1-3 years of relevant experience in finance, administration, or related fields

Other Information

Working hours:

• Monday to Thursday: 8.30am to 6.15pm
• Friday: 8.15am to 6pm
• 5-day work week

Salary and Benefits:

• Annual Leave
• Birthday Leave
• Medical Claim
• Family-related leaves including Marriage Leave, Childcare Leave, Maternity Leave, and Paternity Leave