Accounting Ops Coordinator

Summary: Compiles and maintains accounts payable records. Records payments to customers' accounts and maintains accounts receivable records

Essential Duties and Responsibilities include the following:

Expense Report Processing:

· Reviews expense reports and oversee travel policy compliance

· Communicates discrepancies or variance from the travel policy to the field

· Tracks expense reports each month to make sure that all travelers are current

· Edits batches as needed for policy compliance and to meet certain deadlines

· Works in assigned queue(s) in PurchasingNet.

· Backs up other Accounting Operations Coordinators as needed.

Credit Card Processing:

· Reviews credit card logs/receipts and oversee credit card policy compliance

· Communicates any discrepancies or variance from credit card policy to the field

Accounts Receivable Functions:

· Receives payments and posts amount paid to customer account daily.

· Researches and processes customer inquiries.

· Researches and processes charge backs, returns, and bad checks. Also overpayments and refunds to customer.

· Verifies accuracy of accounts.

Collection Management:

· Confers with customer by telephone, email, fax, or letters in attempt to determine reason for overdue payment, short payment, reviewing terms of sales, service, or credit contract with customer. Notifies manager if customer fails to respond.

· Records information about financial status of customer and status of collection efforts in Collections Manager tool.

· Reviews delinquent account records to determine which customers must be contacted for collection of overdue accounts.

Other Duties and responsibilities:

· Obtains and mails/emails invoice copies for customers, as requested.

· Answers accounts receivable phone inquiries and follows up.

· Assists with related special projects, as required.

· Examines work for exactness, neatness, and conformance to policies and

procedures.

· Studies and standardizes procedures to improve efficiency.

· Prepares composite reports from individual reports for Manager.

· Adjusts errors and complaints.

· Works with RVP when contract issues come up.

· Reconciles customer accounts for discrepancies.

· Edits other staff members' work for accuracy.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We are proud to offer the following benefits:

• Insurance: Medical with available FSA/HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Sick, Vacation, Holidays, Floating Holidays, Bereavement Leave, Jury Duty Leave, Volunteer Hours.
• Bonuses: Employee Recognition Awards, Employee Referral Bonus Program, Profit Sharing Bonus, Bonus Program (salaried positions only).
• Other: 401K Retirement Savings Plan, Tuition Assistance Program.