Account Manager ( Sales Coordination )

Role Summary

Responsible for driving sales growth of Cisco and Comstor Affinity solutions through assigned channel partners. Manage partner engagement, sales enquiries, quotation activities, and business development initiatives while delivering revenue, profitability, and performance objectives. Work closely with vendors, customers, and internal teams to ensure a high level of customer satisfaction and operational excellence.

Key Responsibilities

• Serve as the primary point of contact for partner sales enquiries, quotations, and product-related requests.
• Drive revenue growth and profitability by achieving assigned sales targets and quarterly Management by Objectives (MBOs).
• Conduct outbound prospecting activities, including cold and warm calls, to support market expansion and new business development initiatives.
• Identify, recruit, and develop new reseller partners to expand market coverage and sales opportunities.
• Build and maintain strong relationships with existing channel partners while uncovering new growth opportunities.
• Collaborate with vendors to secure special pricing, discounts, and commercial support for sales opportunities.
• Prepare, analyse, and distribute sales reports and pipeline updates in a timely manner.
• Work closely with internal sales, customer service, logistics, purchasing, and operations teams to ensure seamless order fulfilment and customer satisfaction.
• Resolve customer and partner issues proactively to maintain strong business relationships.
• Support business initiatives, projects, and other duties assigned by management.

Stakeholder Management

• Report directly to the Senior Manager, Channel Sales.
• Partner closely with Customer Service, Quotation, Operations, Logistics, Procurement, and Warehouse teams.
• Engage regularly with vendors, resellers, and channel partners to drive sales growth and business development.

Key Skills & Competencies

• Strong relationship-building and stakeholder management skills.
• Excellent negotiation, influencing, and persuasion abilities.
• Strong communication and presentation skills.
• Effective problem-solving and conflict-resolution capabilities.
• Strong commercial awareness and customer focus.
• Proficient in Microsoft Office and CRM/sales management tools.
• Self-motivated with the ability to work effectively in a fast-paced sales environment.

Experience Required

• Minimum 3 years of experience in IT distribution, channel sales, networking, or technology solutions sales.
• Experience working with channel partners, resellers, distributors, or technology vendors.
• Knowledge of networking, cybersecurity, cloud, or enterprise infrastructure solutions is advantageous.

Interested candidates who wish to apply for the advertisedposition, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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EA License No: 19C9682

EA Personnel No: R1332294

EA Personnel Name: Ng Yih Hau ( Jonathan )