Account Manager

Modern Dental Laboratory (Singapore) Pte. Ltd. is part of Modern Dental Group, a Hong Kong-headquartered global provider of custom-made dental prostheses. In Singapore, we provide [crowns & bridges / implant prosthetics / dentures / aligners to dental clinics. Supported by our group headquarters and an experienced team of technicians, we deliver precise, quality-controlled restorations with reliable turnaround times.

We are looking for an Account Manager to grow our network of dental clinic partners in Singapore. You will be the main link between dentists and our laboratory. The role involves explaining technical implant and restorative cases to dentists.

Key Responsibilities:

• Identify, approach and onboard dental clinics and dentists to use our laboratory services

• Act as the main point of contact between dental professionals and our laboratory technicians: relay case requirements, clarify specifications, and resolve issues

• Build and maintain long-term relationships with existing clinic accounts through regular visits and follow-ups

• Present our services, materials and workflows clearly to dentists, including technical aspects of restorative and implant cases

• Work with headquarters and laboratory technicians to ensure cases meet quality control standards and are delivered on time

• Monitor client feedback, turnaround performance and case issues, and escalate where needed

• Meet monthly and quarterly sales targets; maintain accurate records of leads, accounts and pipeline

• Keep up to date on our product range and on developments in the dental industry

Requirements:

• Degree or higher in Oral Health, Therapy or related fields. Candidates with other qualifications and relevant experience will be considered.

• At least 5 years of sales or account management experience. Experience in the dental, medical device or healthcare industry is a strong advantage.

• Familiarity with dental procedures, terminology or clinic operations

• Knowledge of dental implants and implant prosthetics is preferred

• Able to explain technical service details clearly and understand dentists’ clinical requirements

• Independent, outgoing and confident in building client relationships

• Excellent spoken and written communication skills

• Target-driven and results-oriented