Account Manager

Job Description:

You are expected to manage and grow existing accounts by bringing in new services and expanding on existing ones, focusing on increasing efficiency and maximizing profitability.
Manage conflict with customers and act as their advocate internally, ensuring alignment and prioritization of resources for exceptional delivery service
Target improvement for customers, collaborating with internal teams to identify strategic solutions
Manage order activities and ensure accuracy in operating systems, including order communication flow, service failures, track & trace, and follow through with order claims.
Collaborate with Operation Managers to develop strategic-level pricing
Culture of owning my customers' success
Proficiency in MS Office and GSuite Applications (Gmail, Word/Google Docs, Powerpoint/Google Slides, and Excel/Google Sheets)
Need to be tenacious, spontaneous and energetic
Willing to work as a team and driven for results
You will need to be self-motivated and driven for success