Account Executive, Inside Sales

Why WM Canada?

People are the driving force behind everything we do.

From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada.

Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada.

We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within.

Build a career that matters.

At WM Canada, the work you do extends far beyond the office.

Every day, our teams support the essential services that help communities thrive. Whether you're developing business strategies, supporting employees, serving customers, managing technology, driving growth or strengthening our brand, your contributions help power one of North America's leading environmental services companies.

Why join WM Canada?

Make an impact
Help shape solutions that support communities, customers and critical infrastructure across Canada.

Career growth that doesn't stand still
Build new skills, explore new opportunities and grow within a company that values internal development and advancement.

A culture built around people
Join a collaborative team that invests in leadership, development and helping employees succeed at every stage of their careers.

National scale. Local impact.
Be part of a Canadian team backed by the resources, stability and opportunities of a North American industry leader.

Rewards that grow with you
Competitive compensation, retirement savings support, employee share ownership opportunities and programs designed to support your wellbeing.

Why people stay

• Opportunities for career advancement
• Meaningful, purpose-driven work
• Strong leadership and development programs
• Industry stability and long-term growth
• A culture rooted in safety, integrity and accountability

Build your tomorrow at WM Canada.

I. Job Summary

The Account Executive (AE) position is a role that is focused on three main objectives: To retain current customer base; expand WMHS value and grow existing customer base; and to engage in active prospecting/hunting to acquire new customers and obtain incremental revenue through sales calls, lead campaigns and prospecting in their designated territories.

Must live in the greater Brampton, ON area as this position is hybrid to Brampton, ON.

French speaking (bilingual) is required

II. Essential Duties and Responsibilities

• Make outbound sales calls to prospective customers to sell WMHS’s services and/or products. Acquire new customers and convert existing customers through prospecting in assigned territory, outbound marketing / lead campaigns and referrals.
• Provide required service to existing customer base in your designated territory for any and all service requests via email, incoming call queue and web cases via Salesforce.
• Target upgrade and cross-sell opportunities of additional WMHS products/services.
• Recontract existing customers who are nearing end of contract term and attempt to renew with additional services and favorable terms.
• Effectively utilize consultative selling strategies to qualify clients and attain a minimum 100% of assigned revenue and quota goals.
• Build a pipeline of potential future business by actively prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified.
• Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls/CRM activities, prospect development activities, quotes sent, close rates, and task management activities (i.e., sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses in CRM tool.
• Collaborate within a team environment and work cross-functionally with other teams to contribute to our world-class sales culture.
• Work in a fast-paced, competitive sales environment that recognizes and rewards top performers.
• Strictly adhere to the Rules of Engagement policy, all prospects / calls must be researched, verified and documented in Salesforce.com. Keeps comprehensive and accurate notes about customer interactions in the system.
• Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
• Perform other duties and responsibilities, as assigned.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree or equivalent
• 2 years of Experience, preferably in telephone-based sales
• 2 years experience in Sales/Marketing related work experience, demonstrating the ability to manage and develop existing and prospective accounts
• French speaking (bilingual) is required

B. Preferred Qualifications

• Bachelor’s degree or equivalent
• Must have experience with customer relations, support and exhibit leadership abilities
• Ability to learn company features of all company products and services, at varying levels of account options
• Knowledge of Microsoft Office products such as Word, Excel and Outlook are required
• Knowledge of Salesforce.com tool is preferred

• Knowledge of Canadian regulatory standards related to waste handling, workplace safety, and healthcare (e.g., CCOHS guidelines, provincial environmental regulations, WHMIS) is preferred

  
  
  
  IV. Physical Requirements
  
  Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
  
  Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
  
  

PAY: The expected base pay range for this position across Canada is $23.75 - $24.60. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a RRSP, and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.