Account Executive, Commercial

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU’LL DO

• New Business Development: Approach clients and aim to close contracts while practicing Value Selling. In collaboration with the BDR team, you will be responsible for the entire process from identifying and approaching potential customers to conducting negotiations and closing deals.
• Market Development and Strategy Formulation: Increase Braze's brand awareness in the Japanese market, create and manage target company lists, and formulate sales strategies. Analyze market trends to plan and execute optimal sales strategies.
• Relationship Building and Account Management: Build long-term relationships with customers and gain a deep understanding of their needs to establish trust.
• Cross-functional Collaboration: Lead sales activities as "One Team" by working closely with the marketing team, pre-sales, customer success, and other departments.
• Reporting and Performance Analysis: Track the progress of sales activities and analyze results. Regularly create reports and propose adjustments or improvements to strategies.

WHO YOU ARE

• 3+ years of experience in Value Selling as a SaaS sales professional (domestic or international companies are fine).
• Planning skills to work backward from sales targets, experience in diligently and persistently executing necessary activities, and a strong drive for achieving numbers.
• Experience using CRM systems (Experience managing sales pipelines using Salesforce.com CRM or other CRM tools is required).
• Effective communication and presentation skills for dealing with stakeholders and clients.
• Ability to adapt quickly to new cloud applications and tools.
• A desire to foster the following elements together with the team:
  • Initiative: Beyond following instructions, the attitude to set your own goals and act responsibly to achieve them.
  • Coachability: The attitude and ability to accept feedback from others, recognize your own strengths and challenges, and continue learning to grow.
  • Collaboration: The attitude and ability to work smoothly with others within a team or group to cooperate toward common goals. Includes the ability to respect differences of opinion and adjust flexibly.
  • Organization-Oriented: The mindset of being conscious that your actions and decisions align with the organization's overall goals and values, prioritizing the organization's success.
  • Inclusivity: An attitude of accepting and respecting others' different opinions and values, and a mindset that promotes coexistence and cooperation by viewing differences positively.
  • Change-Oriented: The attitude of actively pursuing innovation and improvement without being satisfied with the status quo, and the desire and ability to contribute to the evolution of society and the organization.
  • Service-Oriented: An attitude that prioritizes the needs and success of others, finding value in supporting and helping those around you.

WHAT WE OFFER

At Braze, we provide comprehensive benefits to support our employees and their families/partners.

• 401K Plan: We offer a 401K plan to support stable asset formation for the future, ensuring peace of mind after retirement and long-term financial stability.
• ESPP (Employee Stock Purchase Plan): As an opportunity to support Braze's growth together, you can participate directly in the company's success and enjoy the results by utilizing the employee stock purchase plan.
• Family Benefits (including childcare support): We partner with Carrot and Vivvi to provide support for family planning, childcare, and eldercare. Domestic partners of employees are eligible for the same benefits as spouses, providing support for the entire family.
• Self-Learning Stipend: To promote professional growth, we provide subsidies for self-learning and skill improvement, actively supporting personal development and career advancement.
• Volunteer Opportunities: We provide opportunities to participate in various volunteer activities throughout the year, such as our annual company-wide Volunteer Week, promoting employee engagement with the community through regional and social contributions.
• Support Community Building: We have Employee Resource Groups that build support communities within Braze, deepening connections between employees and strengthening mutual support.
• Other programs: We provide access to apps supporting Mental Health, Financial Wellness, Fertility, and Family Forming, as well as monthly in-house lunch programs, among other initiatives to support employee wellbeing in line with Braze's values.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here . More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have the right to request further information about how AI is used in our recruitment process, to opt out of AI-assisted review, to request a manual review of any decision made or to contest a decision.

Please contact us at [email protected] for any requests or questions.To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. Please submit any such request to our Talent Acquisition team at .

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.